502 Bad Gateway Error

cmw4
Enthusiast - Level 3

I cannt get my emails.    I am getting a 502 Bad Gateway,  What  do I do, please

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32 Replies
kakingsbury
Enthusiast - Level 2

I keep getting a 502 gateway error when trying to sign in to my verizon fios email account

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Ronn5
Enthusiast - Level 1

Seems to be happening to many of us.

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EricNJ1
Newbie

I've been getting a 502 Gateway Error for the past 1 hour trying to access my Verizon.net Webmail via a browser.   I don't have any issue with any other websites.  I've tried on Chrome, IE and Edge.   I am able to access my Verizon.net mail via the MyFios app.  

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Ronn5
Enthusiast - Level 1

Having the same trouble here; must be a NJ thing. Tried different browsers, cleared the cache and even did a restart.

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Kaz521
Newbie

Getting it in Boston too, still this morning... pretty slow response from Verizon I think getting those servers talking to one another

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sendhelp
Newbie

Not just NJ, here in MA too. Must be a blue state thing...

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OnTheRiver
Newbie

All Verizon email is down at present giving 502 errors...we'll just have to wait it out.

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Kaz521
Newbie

I see others are getting this too..  I get it on my iPhone but not webmail...I'm in Boston

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OnTheRiver
Newbie

Looks like a bunch of NJ folks got hit with a 502 error all at the same time.  Any solutions yet?

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Barbie132
Enthusiast - Level 1

No, but now at least I know I am not alone....Thnx

Barbie132
Enthusiast - Level 1

I am logged in and nothing happens.  Its just a blank screen and when I attempt to reload it reads Bad Gateway 502

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elmerjay
Newbie

Trying to access e-mail, receive the subject error message.

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kathvoorhees
Newbie

I'm receiving the same error since about 6 pm...I am able to get it via my phone but not from any browser and I've tried clearing history/cache, etc.

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ArthurG2
Newbie

Same problem, when I contact Verizon, I can't gate an agent!!!

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lodenaqu
Enthusiast - Level 1

getting message "502 Bad Gateway"

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ThiaB
Moderator Emeritus

Hi lodenaqu,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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tom007
Enthusiast - Level 2

I had no email last evening and also no access this morning.

I need to contact people and email is my only way to

get in touch with them.

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jdn9580
Newbie

unable to get emails due to 502 bad gateway error message

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gtrjunior
Newbie

h

Happening in Rhode Island too. I get email through my phone but not laptop. I also tried different browsers. I'll try my wife's desktop.

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carolynd11
Contributor - Level 1

no email on internet since last night.  Like everyone else it works on wireless not on laptop.  You would think since last night Verizon would have addressed the issue

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