Can receive email. But will not send. Outlook 2010
smy31191
Newbie

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working

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JustaGuy
Contributor - Level 2

@smy31191 wrote:

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working


Check your Outlook Settings for your account.  Make sure the outgoing port is set 465 and SSL Encryption.

In Outlook:

Click

"File"

"Info"

"Account Settings"

"Change"

"More Settings"

"Advanced"


 

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KH-OrnEsh1
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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JustaGuy
Contributor - Level 2

@smy31191 wrote:

Send test e-mail message: Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). That is the error message i am getting my SMTP is outgoing.verizon.net. I have no clue why its not working


Check your Outlook Settings for your account.  Make sure the outgoing port is set 465 and SSL Encryption.

In Outlook:

Click

"File"

"Info"

"Account Settings"

"Change"

"More Settings"

"Advanced"


 

Hubrisnxs
Legend
On the more settings screen, hit outgoing server and make sure you have "my server requires authentication" &"use same as incoming" If that doesnt work, the autofix tool at the website works well. www.verizon.com/repair
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