Can't turn on Spam Filter
Engineer3
Enthusiast - Level 1

I have been trying to turn on the spam filter in my webmail (including "Save spam in the Spam Detector folder") but keep getting a message "Unable to update Spam Detector Settings."  Is this a known problem that Verizon is working on?

Tags (1)
Re: Can't turn on Spam Filter
Hubrisnxs
Legend

I had a problem similiar to this, but it would work in one browser, and not the other.  Do you have a second browser like google chrome?

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Re: Can't turn on Spam Filter
gt789
Newbie

I am having the same issue.  I have tried mulitple browsers.  I am able to turn the spam detector on for the primary account but not the subaccounts.

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Re: Can't turn on Spam Filter
12356789abc
Newbie

@Engineer wrote:

I have been trying to turn on the spam filter in my webmail (including "Save spam in the Spam Detector folder") but keep getting a message "Unable to update Spam Detector Settings."  Is this a known problem that Verizon is working on?


please help me !!!!!  I have important docs no records to be found,  No spam detector or trash on my Email settings.

What happend ????????

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Re: Can't turn on Spam Filter
TomH121
Community Leader
Community Leader

Just did the following.

In Email:  Settings>>Email Settings>>Spam Detector

Screen shows following:

Spam Detector is currently activated  ON

Spam Detector:  On

Spam Filtering:   Save Spam in the Spam Detector Folder

My Browser is Google Chrome Ver 41.0.2272.89 m

As a test I moved several emails from the Inbox  by clicking on SPAM tab...They went into Spam Detector Folder

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