I'm sorry but this board is actually for home services and we don't have access to wireless customers information.
Here is the direct link to Verizon Wireless' forums
Make sure you are using the correct NEWER Verizon servers. Are using port 465 for SMTP and port 995 for POP. Are using SSL connection, and authentication with CLEAR password. http://verizon.com/emailsettings
Its possible the problem is with Time Warner or that they need to request that they be whielisted http://my.verizon.com/micro/whitelist/RequestForm.aspx?id=isp . You can request that your home ISP be whitelisted http://my.verizon.com/whitelist but your IP might change over time.