Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
I was on the phone with Verizon for quite awhile yesterday trying to resolve the issue I was having with accessing my email. After numerous attempts they suggested I contact Yahoo because the problem must be on their end. I finally found a link to contact Yahoo and they are looking into the problem and I wanted to share the link with you
Hope this may help you.