Cannot read emails signing in via Verizon Webmail, using Outlook Express or Windows Live Mail works.
footballphan
Enthusiast - Level 1

I've been experiencing a problem viewing emails online on my Laptop Sony Windows 7 and on a desktop XP Professional we own.  I can login to my account(s) individually online, but the email area is blank and trying to look at the Email & More fails to display anything.

I have reloaded Java, Adobe Flash & Reader. w/o results.  I am not experiencing problems with anything else.

I have tried on SEVERAL occasions to call in for Verizon Tech  Support , but have given up each time after spending from 1 to 3 hours holding for someone to pick up.  It doesn't seem to matter time of day on the calls.

Ideas or help would really be appreciated.

L.  Jones

Labels (1)
  • Email

0 Likes
Reply
4 Replies
tns
Master - Level 2

@footballphan wrote:

I've been experiencing a problem viewing emails online on my Laptop Sony Windows 7 and on a desktop XP Professional we own.  I can login to my account(s) individually online, but the email area is blank and trying to look at the Email & More fails to display anything.

I have reloaded Java, Adobe Flash & Reader. w/o results.  I am not experiencing problems with anything else.

I have tried on SEVERAL occasions to call in for Verizon Tech  Support , but have given up each time after spending from 1 to 3 hours holding for someone to pick up.  It doesn't seem to matter time of day on the calls.

Ideas or help would really be appreciated.

L.  Jones


Look at other threads.  Verizon knows it has a Webmail problem and is working on it.  As you said there is no email problem as email clients work.

This doesn't belong in this thread or forum.

0 Likes
Reply
JDoe5
Specialist - Level 1

tns 

You wrote:"This doesn't belong in this thread or forum."


Was this topic moved out of a different thread and from another sub-forum ?

0 Likes
Reply
tns
Master - Level 2

Yeah looks like it is now moved.  Was in Fios Tv Technical assistance attached to a thread about Redzone not working.

0 Likes
Reply
JDoe5
Specialist - Level 1

Danke tns

0 Likes
Reply