Classic View
debjo2
Enthusiast - Level 1

We don't have the GO TO CLASSIC VIEW link, and are having a miserable time trying to navigate through the new format. We've really tried to make it work for us, but there are just way too many things we're unhappy with. Could someone PLEASE let us know how to change back. We've tried to sign in using different URL's (http://webmail.verizon.com/signin/VMCOptOut?src=vmc, http://webmail.verizon.com/webmail/driver?nimlet=showmessages&view=emails, etc.), but we just get routed back to the new format.

24 Replies
topdog
Specialist - Level 2

At the top of my E mail page is a link next to "help" which says Classic View.  If I click there I go to the classic view.  Hope you can too!

0 Likes
Reply
Justin46
Legend

@debjo wrote:

We don't have the GO TO CLASSIC VIEW link, and are having a miserable time trying to navigate through the new format. We've really tried to make it work for us, but there are just way too many things we're unhappy with. Could someone PLEASE let us know how to change back. We've tried to sign in using different URL's (http://webmail.verizon.com/signin/VMCOptOut?src=vmc, http://webmail.verizon.com/webmail/driver?nimlet=showmessages&view=emails, etc.), but we just get routed back to the new format.


Apparently some people do have the link to switch back, I do, and others don't, I have no clue why. I have several Verizon email addresses, I can switch back and forth easily on each one, at least so far. I generally do not use webmail for anything other than checking my SPAM folder, but I regularly use the Classic View for one of the addresses. If I log off of that id and log into another I get the New format every time (unless I use the link on that id to go back to Classic, then it will stay that way until I again purposely switch to New). 

Verizon's direction is clearly the New format. And I suspect they are not going to support the Classic view much longer, and force us all to use the New format. As far as I can see, the only function really missing from the New format is there is no ability to create text only messages, everything is in HTML.

I understand that you are frustrated, but why don't you tell us what doesn't work in the New format, or what you don't like. Give us Specifics. Maybe someone here can help you customize the New format better to your liking, or find the functions you are missing.

Of course another alternative is to use another free webmail provider, like Gmail. Or you can install and use a free email client, like Windows Live Mail or Thunderbird. So you do have some options available.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

MelodyLubart
Enthusiast - Level 1

I am having a hard time. I hate this new format. I can't reply via my email to any of my yahoo groups. I used to be able to hit the reply button and I could do that. No more. It says "you have to use plain text".

so how do I get to change it to Plain Text?   I obviously can't switch to classic view anymore.

I HATE THIS FORMAT.

thanks to anyone who can help me.  And if you could write me at {edited for privacy}  I'd appreciate it. I tried using this as my email but it wouldn't go through (have no idea why) so I used  a stupid gmail address which I never use.

Help please. Why does Verizon try and control our emails?

20phileagles
Enthusiast - Level 3

What I do not like...

1. When a conversation is open, I do not want a popup baloon with the options to "send email" or "add to contacts". I want to be   able to highlight, so I can copy.

2. "Settings" tab is rather useless, there are hardly any options.

3. When I open my inbox, check delete, and delete an email, the next box is automatically checked. I do not want it to be checked unless I check it. This one is VERY annoying.

4. I have no "switch to classic view" tab, otherwise I wouldn't be in this forum whining.

5. Also, I'm not a big fan of the open tabs across the top like a firefox wannabe view.

6. The fact that I can't remember the 10 other things I've been crying about since the switch.

I, Too, Hate this new format

20phileagles
Enthusiast - Level 3

Can't I even edit my post??

Forgot to mention that FIOS service is great but why is my email soooo slooowwww

0 Likes
Reply
hoghntrpa
Enthusiast - Level 1

I HATE THIS FORMAT AS WELL!!!

I don't see why I have to be FORCED to switch over to something I NEVER wanted in the first place.  There was nothing wrong with the old format.  It was user friendly and uncluttered.

Things I hate about the new format:

The "reply" and "forward" options are there to click on but not labeled clearly.  What's with the idiotic icons?  Just label them for what they are like the old format.  Then there is an "actions" tab that does the same exact thing.  This just clutters up the page and is redundant.  These could share the space with the "Compose"  "Delete" "Spam" etc. and save space for the opened email window.

When you check the box to select a particular email, you get this extremely annoying "select this row" bubble message.  I get a ton of spam that I like to go through and check off to delete before I start looking at my real emails. This message balloon gets in the way and slows down this process.  Not anything serious, but ANNOYING none the less.

The window in which the email opens is TOO SMALL!  I can only get a small number of  lines displayed on the current page before having to continuously scroll through the text.  Again, ANNOYING!  It would be nice to be able to see the entire email in one page.   There is too much wasted space in all the unecessary headers.  Get rid of the 2"  title header above the text and make the window larger please!

I don't like the Firefox like tabs either.  I have Firefox and already have the tabs open on my browser.  This just clutters up the page and is unecessary.  If you like these tabs, just get Firefox and you'll have them for all your sites and emails.

Do we really need a "print" tab (again only an icon instead of just being labeled what it is)?  Every browser has a print option already in the toolbar.  Just another thing to clutter up the page and be redundant.

The line with the "Conversations"  "Contacts" "Calendar" etc. could all be included in the side menu with the inbox, send, drafts, folders, etc.  This just takes up more space and makes the opened email window that much smaller.  More wasted space.

Just give US the option of wanting to switch like we used to have.  I have nothing against change, but complicating things instead of simplifying them is going in the wrong direction.

debjo2
Enthusiast - Level 1

I couldn't agree more. My main complaint is in organizing my folders. Before, I was able to move my messages around into different folders, and they would appear in the folders in the order I placed them there (call me crazy, but that's how I liked it). Now, they're automatically worked in by date, and it just screws up what I'm trying to do. While you're in a particular folder, you can put them in order by Sender or Subject (which still doesn't help me), but as soon as you exit the folder and go back in, it goes right back to what I guess is a "default" order by date. Also, when I try to move messages from my Inbox into a folder, they go into the folder I've selected, but then they appear at the bottom of my Inbox also. When I then try to delete them from my Inbox, I get a message saying something like: 'This message has already been moved or deleted', but it won't delete until I sign out and go back in. I agree with all the complaints I've read regarding this new format. Having such a small viewing area in the body of the emails is particularly frustrating because sometimes pictures are sent and the only way to see them is in pieces. I agree with you also that the whole thing is just way too busy. I really resent not having a choice in this change... maybe if enough people complain, they'll let us go back to the old format.

0 Likes
Reply
20phileagles
Enthusiast - Level 3

PPPLLLEEEAAASSSEEE Change it back!!!!!!

**bleep** R U GUYS THINKING

CHANGE IT BACK

There was absolutely NOTHING wrong with the classic.

At least give us the option.

I, (hopefully "we"), understand that everything has to change, but come on Verizon!! Feel our pain.

I hate to say it but I actually thought about Comc*** ( God that makes me sick!!!) for a split second.

spacedebris
Master - Level 2

The classic view was available while they were working on completing the new web mail. The new version has now been completed and classic view is being fazed out. From what I understand, once your acct is moved to the new server (you will not be able to prevent this or even notice that it is happening), the "classic view" button will then be available for another 15 days. After the 15 day transition period "classic view" will disappear and will no longer be available. If you no longer have the "classic view" button, it means your system has finished the upgrade and you cannot go back. Everyone that has "classic view" at the moment will not have it for much longer. From what I understand, the new message center system will be fully incorporated and everyone will be migrated over to it in the next month or two.

Justin46
Legend

@spacedebris wrote:

The classic view was available while they were working on completing the new web mail. The new version has now been completed and classic view is being fazed out. From what I understand, once your acct is moved to the new server (you will not be able to prevent this or even notice that it is happening), the "classic view" button will then be available for another 15 days. After the 15 day transition period "classic view" will disappear and will no longer be available. If you no longer have the "classic view" button, it means your system has finished the upgrade and you cannot go back. Everyone that has "classic view" at the moment will not have it for much longer. From what I understand, the new message center system will be fully incorporated and everyone will be migrated over to it in the next month or two.


Thanks for that info. I suspected it was coming, but had no idea of the schedule. I still have the Classic view available to me, and have switched back and forth in the past, and can still open one Verizon email account in Claasic, log out from it, log into another Verizon email account and get the New interface, and switch back to Classic if I want.

I have seen a number of complaints here about the New interface. The only one I really understand is the lack of a Plain Text option, that can be vital when communicating with certain sites, and I surely hope Verizon is going to incorporate that function into the New interface, and soon. It seems to me that most everything else in the New interface works pretty well (although I have never been able to figure out how to port my Contacts from any email client I have used to either the Classic or New version of webmail, the migration always fails with an error, but no explanation of the error, just that it failed - have you ever experienced that, and/or have any suggestions?). But of course I don't use the webmail interface for my regular email stuff, I use MS Windows Live Mail, I prefer being able to customize the interface to my liking, and I really, really want my emails stored on my PC, not on some server in the cloud that I might or might not be able to get to at some point when I really need some info from an email I have saved.

Anyway, thanks again for the info.

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

20phileagles
Enthusiast - Level 3

Great!!

So... now when will we have the classic ( or something, anything,, anything) option. Anything other than this ******* piece of garbage!!!!. I've got more user friendly apps on my phone!! C'mon guys I'm not in any way a developer, but I truly believe that any entry level dev could do better than this. I have never been this disgusted with anything to the point I am with this. Everyday I give it another chance and then say why oh why did I let it get me again.

 My cell phone is easier to use for email now. Unbelieveable

0 Likes
Reply
Justin46
Legend

@20phileagles wrote:

Great!!

So... now when will we have the classic ( or something, anything,, anything) option. Anything other than this ******* piece of garbage!!!!. I've got more user friendly apps on my phone!! C'mon guys I'm not in any way a developer, but I truly believe that any entry level dev could do better than this. I have never been this disgusted with anything to the point I am with this. Everyday I give it another chance and then say why oh why did I let it get me again.

 My cell phone is easier to use for email now. Unbelieveable


Unfortunately it appears that this is going to be what we are going to have. So if you just can't adapt to it, you have I guess a couple of options:

1) Switch to using another email provider. Lots of people apparently like Gmail; I have a Gmail account, I don't particularly like it, but everybody's tastes are different.

2) Use an email client. Depending on what type PC you have and the operating system, there are lots of free email clients, perhaps you can find one you like (I personally like Windows Live Mail, but I have seen comments from others that they hate it).

Now, in an earlier post, you commented that under Settings there were few options. That comment I don't understand, there appear to be plenty of options to me, and I have used many of them to change things I didn't like or add some stuff:

General Settings

image

Email Settings (fair number of options):

image

I endited out my personal info, but it is normally there.....

Calendar Settings:

image

So what settings are missing? Maybe if you are specific Verizon will add them. And if you haven't already done so, I encourage you to go to the Ideas Forum and post your needs there. Might never happen, but can't hurt....

Anyway, good luck!

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
QIP7232, IMG 1.8, Build 02.54
Keller, TX 76248

Marc52
Newbie
The old version used to support the IPAD, the new version, not even by mistake.
If there is no way to get back to the classic one, at least, make it functional for The IPAD.
The problem is that I CAN NOT Scrowl down the messages to be read inside of the INBOX. Please do something to make it this web based functional!
0 Likes
Reply
ssyarin1
Enthusiast - Level 1

2 issues - font size too small in new version of email, and what do the purple squares mean??? thx!

PLMGAL
Enthusiast - Level 2

If you have been converted to Verizon Message Center through the official migration process, you will no longer see the Classic Email link at the top of your Message Center inbox. I would encourage you to check out the tutorials available by clicking the "?" green icon at the top next to Help. Also, please provide your suggestions to the Idea Exchange site. Verizon monitors that site and takes action on it.

0 Likes
Reply
teenabear
Enthusiast - Level 1

Why can't we have an option of going back.  If we're happy with the current settings and we know where everything is, why does Verizon keep shoving the new format at us?  I switched back twice.  Apparently that's no longer an option for me.  I tried the help key but it appears to be disabled.

20phileagles
Enthusiast - Level 3

Welcome to the P.O.S. verizon email haters. You are stuck with this {word filter avoidance}, oh, by the way, how do you like reading multiple emails and then realizing you have 10 tabs open across tthe top. Oh boy, thanks for getting me started again. Yeah I agree this format really sucks.

0 Likes
Reply
slk230red
Enthusiast - Level 1

Well, my wife made a huge mistake....she switched to the new email format.  She uses Outlook Express at home, but when we travel she uses Verizon online to check her email.  When we were in Cozumel last week she found out how terrible this new format works.  After she reads an email and returns to the inbox, messages have to re-load...what a pita!

I still use the Classic View and what a difference.  

Why can't she have the option to switch back to Classic View???

Remember New Coke vs. Old Coke?

HELP!!!

slk230red
Enthusiast - Level 1

Problem solved.....I switched back to classic view by following these instructions:

"Verizon seems to have removed the "Go To Classic View" tab if you have been using the new format for any length of time. However, you CAN simulate the function of that missing button and revert to the Classic View (despite what Verizon Customer Support reps might tell you) simply by following these very simple instructions:

Login to your account and go to your inbox view. In the address bar at the top of your screen, type the following EXACTLY as I have typed it here:

Click ENTER to the right of the address bar (or press the ENTER key on your keyboard).

(this command basically tells the system that you are Opting Out of the new view)

That's it!  Your account should now be reverted back to the Classic View.

Enjoy!"

20phileagles
Enthusiast - Level 3

Didn't work for me.

Running Windows XP, Firefox,

0 Likes
Reply