I installed Office 2013 and Outlook is unable to configure to my verizon e-mail account. Has anyone else had this problem and what did you do to correct it? Thanks so much for your help!
Is it giving you any specific erorr, such as it is unable to send an outbound test e-mail? If you're getting that error make sure you're not using Port 25 for SMTP as Verizon blocks that.
Try these settings www.verizon.com/emailsettings
I just installed Office 2013, and am haivng similar trouble with Outlook. It completes the logon to the POP3 server step, but fails on the test e-mail.
I have matched the incoming and outgoing servier names, and changed the outgoing SMTP port to 465.
The password I am using is the one I use to login to my webmail through verizon.net.
What else must I do?
It would be nice if MS could figure this out for such a major service provider as Verizon.
In the advanced settings tabs, you need to have the drop-down for "Use the following type of encrypted connection:" set to "SSL"
This is what worked for me. Hope it helps.
can anyone who has an email at verizon make another?
I have attempted to set-up outlook 2013 just as the suggestions in this blog. The logging into the server works, however the send message continues to fail after changing the port numbers and selecting the SSL option in the advance settings. Anything I might have missed?
I just bought a new laptop with Windows 8 and loaded Office 2013 on it. However, I cannot establish a connection with my verizon email account because Verizon uses a POP3 Mail Server for incoming mail and my new setup only recognizes IMAP. Are you kidding me? Anyone figured out how to deal with this?
For your incoming server type in incoming.yahoo.verizon.net. For the outgoing server type in outgoing.yahoo.verizon.net and follow this link for the other settings. It worked for me.
If you use the step by step instructions on Verizon's support page, there are a few things that you need to do differently. As mentioned previously, you need to use the right server. pop.verizon.net and smtp.verizon.net don't work with 2013 for some reason. You need to use incoming.yahoo.verizon.net and outgoing.yahoo.verizon.net. There are a few other things you need to do that are not stated in the steps as follows: On the account settings page, be sure that the box "require login using secure password authentication (SPA)" is checked. Under "more settings" on the advanced tab, check the box for "This server requires an encrypted connection (SSL)" Also from the dropdown "Use the following type of encrypted connection", select SSL. This is what got me up and running. Beware, Verizon telephone support will not help you with Outlook 2013. They will transfer you to their premium support and try to charge you $140 for 10 months of support or $89 for one time assistance. I guess they are trying to make more money by putting the wrong information in their free support pages.
@TJ_Jones wrote:If you use the step by step instructions on Verizon's support page, there are a few things that you need to do differently. As mentioned previously, you need to use the right server. pop.verizon.net and smtp.verizon.net don't work with 2013 for some reason. You need to use incoming.yahoo.verizon.net and outgoing.yahoo.verizon.net. There are a few other things you need to do that are not stated in the steps as follows: On the account settings page, be sure that the box "require login using secure password authentication (SPA)" is checked. Under "more settings" on the advanced tab, check the box for "This server requires an encrypted connection (SSL)" Also from the dropdown "Use the following type of encrypted connection", select SSL. This is what got me up and running. Beware, Verizon telephone support will not help you with Outlook 2013. They will transfer you to their premium support and try to charge you $140 for 10 months of support or $89 for one time assistance. I guess they are trying to make more money by putting the wrong information in their free support pages.
There are two type users. Different servers are used for each.
Those using Straight Verizon email. This is the step by step you mentioned and are documented at
http://verizon.com/emailsettings
And at least for this type make sure the box "require login using secure password authentication (SPA)" is NOT checked
Those using VERIZON/Yahoo email interface, the one you apparently are using and documented at
http://help.yahoo.com/l/us/verizon/mail/ymail/basics/mail-12859445.html
POP3 is old techhnology garbage. I worked with Verizon Tech Support several weeks ago re. Outlook 2013 and Verizon e-mail, and eventually I was told it was a Verizon problem. They had not been able to get their old POP e-mail working properly with Outlook 2013. In my case, incoming worked, but outgoing did not. Since I also had an e-mail acct with Microsoft, I told all my contacts to use that address instead and I am so glad I did. All the e-mails and contacts automatically sync with each device. If I am away and use a public computer to delete junk e-mails, they appear gone to me on all my devices, but remain on the server if I ever want to get them back. Likewise, with a new computer, I just allowed Outlook 2013 to sync with Outlook.com and all my contacts and prior e-mails appeared on my computer. Why Verizon never updated their e-mail to something of at least 2005 technology is amazing to me. So, just dump that Verizon e-mail address and get one like xxxxx@outlook.com. It's great.
I used these instructions it worked. But in advanced Settings I had to set the drop down to SSL. As well
http://www.verizon.com/Support/Residential/internet/highspeed/email/setup+and+use/questionsone/86782...
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