Deleted a sub-account by mistake, anyway to retrieve it?
adl5848
Enthusiast - Level 1

I had a sub-account, for my son, he used it for email. I beleive he used Outlook to check his email. I deleted the sub account by accident. Anyway to retrieve it or make a new sub account with his previous emai handle? I entered his previous email address handel and it said it's in use? I just deleted it. Was hoping to open Outlook and just be able to re-enter *****@verizon.net again.


Thanks...

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Re: Deleted a sub-account by mistake, anyway to retrieve it?
somegirl
Champion - Level 3

@adl5848 wrote:

I had a sub-account, for my son, he used it for email. I beleive he used Outlook to check his email. I deleted the sub account by accident. Anyway to retrieve it or make a new sub account with his previous emai handle? I entered his previous email address handel and it said it's in use? I just deleted it. Was hoping to open Outlook and just be able to re-enter *****@verizon.net again.


Thanks...


You'll have to get in touch with Verizon tech support and hope you get an understanding agent.

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Re: Deleted a sub-account by mistake, anyway to retrieve it?
adl5848
Enthusiast - Level 1

I'll give this a try, thanks. I've always read that it's impossible.

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