E mail deletion
topdog
Specialist - Level 2

My E mails are no longer being deleted from the trash folder?????

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Re: E mail deletion
JOSEm441
Specialist - Level 2
Is the problem that is does not happen automatically or do you empty the trash and they reappear?
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Re: E mail deletion
topdog
Specialist - Level 2

It does not happen automatically.  I just deleteds them myself and  they have not reappeared yet.

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Re: E mail deletion
JOSEm441
Specialist - Level 2

Since more than one person had this issue my guess is a restore was done at the server level & deleted entries were restored by accident. IF it continues to happen you may want to look into a 3rd party application to manage your email.

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Re: E mail deletion
Holly1
Contributor - Level 3

I think Verizon should fix this and forget the 3rd party application (whatever that means) as you shouldn't have to do anything. Verizon should fix it.

Holly

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Re: E mail deletion
JOSEm441
Specialist - Level 2

Just to clarify, 3rd party applicatins can be paid (such as Microsoft Outlook) or free such as zoho mail which I use and have had no issues with ... http://email.about.com/od/freeemailreviews/tp/free_email.htm

After a very easy initial setup and transfer of your contacts, mail, & calendars these programs often offer more features and in some cases more storage space as well as excellent support.  Plus if you delete items by accident and clear the trash you can set these up to keep a copy on the verizon server.

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