Email Body is Missing

I cannot get an answer.  I receive my emails but the body of the email is missing.  I can pull it up on the print option.  I use Verizon web based email.  What do I do?  I can't even get through to the phone support and the auto support is totally useless.  Help me please!

Re: Email Body is Missing
Specialist - Level 2

IF you are using internet explorer - settings- display - email view- preview bottom. (If you already use preview bottom try list view)

Make sure the browser zoom is 100%

delete all browsing history - Internet options - general tab - ...

If none of the above help  -internet options - advanced - reset.

If this started within the last week it could be the version of Internet explorer you are running - Remove IE 11 and go back to the previous version that worked for you.