I apologize if this has already been asked and answered, but I'm new and unfamiliar with all the terminology.
I did find this thread, which might apply to me, but I'm not sure: http://forums.verizon.com/t5/Verizon-net-Email/Problem-with-new-settings-for-Windows-Live-Mail/td-p/...
Anyway, I received an e-mail today saying that I need to change my POP3 settings in my POP3 clients. It said I need to change the settings to SSL in order to continue to use an external mail client. Supposedly if I don't change the settings by Dec. 2, 2013, then I won't be able to use a POP3 client to access and send mail.
This was disturbing, as I need/want to continue to use Thunderbird (and another client called JBMail). I followed the instructions, attempting to change the settings, but they didn't work.
I use Thunderbird for incoming mail and JBMail for sending mail. My current settings are: incoming.yahoo.verizon.net, port 110; and outgoing.yahoo.verizon.net, port 25, use SMTP AUTH
I've used these settings for years and haven't had any trouble except when I've been in a hotel. Then sometimes I've had to use port 587 to send mail.
Now, in the other thread referenced above, a respondent said that new settings don't apply to "yahoo portal email."
However, based on the email I received today, it sounded like I need to change my settings. The e-mail says:
In order to better protect your email and personal information, we are requiring that you update your Verizon Yahoo Mail settings to SSL before December 2, 2013 in all devices that you use to access your email account. Once updated, you will be able to continue to access your accounts through an external mail client (MS Outlook, etc.). If your settings are not updated before December 2, 2013, you will only be able to access your Mail account from the Verizon Yahoo portal.
I'm not so worried about receiving mail. I can probably forward mail to, say, a Gmail account, and then download. But I am very concerned about being able to send mail.
I send many emails a day and really need to be able to use a mail client. I intensely dislike web-based email.
I hope this hasn't been confusing. I'm just trying to find out if the letter really applies to me. If it does, then I need to figure out a way to get the new email settings to work.
Thank you for any help!
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Could you possibly bypass your router in order to test the theory? Or is it a coax cable setup? If you are using Ethernet it would be easy to bypass the router
Thanks for the reply. I always connect via wireless, but otherwise, yes, there are Ethernet cables. How would I bypass the router?
In any case, to try to solve this problem, I lowered my router's firewall settings to LOW. (Previously they were set to MEDIUM.) Doing this completely solved the problem, and I'm now able to use Thunderbird with ports 995 and 465 and SSL. However, I don't think I'm happy about having the firewall settings at LOW. I'm not really sure if I'm now opening my computer up to threats. The recommended setting was MEDIUM.
Another possible solution was port forwarding, but I haven't read enough about it yet to understand it. I don't want to mess around too much with the router settings and knock myself offline.
I'm also thinking of getting a new modem. According to what I've read, only older modem/routers like mine (Westell 327w) block ports 995 and 465.
It does apply to you. There were two differnet changes. One for just verizon email users and one for yahoo partners. Yahoo usere are just changing the ports and turning on ssl. non portal email have to change the incoming and outgoing server names.
Thank you for the reply!
Since it does apply to me, do you (or anyone else) have any suggestions on how to get the new settings to work?
EDIT: I've been reading through the threads and see that I'm not the only one having problems getting the settings to work. Does the problem like with Verizon or with my email client? I was thinking the problem was with my software, but now I'm thinking maybe the problem is Verizon's. I live in central New Jersey. If anyone else reading these messages lives near Princeton, NJ, are you able to get the settings to work?
I came across your comment, and did what you suggested, i.e. changed my ports to 465 (oit) and 995 (in), and checked SSL.
I was able to received e-mails, but not send them. The error message I got was :
One morething. After reviewing some suggestions re this error, I turned off the "Scan outbound mail" on my antivirus. This did not help.
" I've been reading through the threads and see that I'm not the only one having problems getting the settings to work. Does the problem like with Verizon or with my email client? I was thinking the problem was with my software, but now I'm thinking maybe the problem is Verizon's. I live in central New Jersey. If anyone else reading these messages lives near Princeton, NJ, are you able to get the settings to work?"
AFA JBmail I am not familiar, if you could post a screen shot of the configuration page I am sure someone can help with the proper sending configurations
OR please let us know if this is the version you are running http://www.pc-tools.net/win32/jbmail/ ... the setup window does not appear to have SSL as an option ... .
pekoe6 when is the last time you logged into your account at webmail.verizon.net? If you have not signed in online for a long time then that can cause problems. need to make sure you can do that before going through all the other trouble steps because I have seen it many times where everything starts working right after you sign into your online account. Just a thought.
oops sorry you have yahoo. I mean you need to sign into your yahoo portal
I am not able to reset these terms to make my email work. I use Eudora 18.104.22.168
I have used this program for years and don't want to change. Please help me.
I've received this email several times, and have called Verizon because the new settings will not work on my computers. I own 3 Macintosh computers, an iPad and an iPhone, and if my memory serves me, I was told that these new settings do not work with Apple products. I have not changed the settings (because the new settings don't work, anyway), and intend to leave them as they are, unless my email stops working.
If you are running Apple products, I would suggest you leave the settings as they are.
You can always call customer support for information directly from the source!
I use the yahoo portal with LiveMail, and it works fine with my old settings of 25 out, 110 in, no SSL. But it won't work with the new settings.