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Email Message Storage Full
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Deleted all email but the Message Center Storage still says 100% used and people are unable to email me because "quota is full"
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The mail in your Trash folder still counts against your quota. Be sure to empty the Trash folder.
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If you trash folder has been emptied one other option is to forward some of your email to another service (or program such as MS outlook) & deleted some of your VZ email that was forwarded. If VZ has added a feature to download directly from the web interface I would be very interested in this and would certainly help in this case.