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Hello,
I believe that my smtp.verizon.net account has been blacklisted for some reason.
I am unable to access my e-mail at all from Russia. The password does not work.
My email is {edited for privacy}
I would like to know the procedure I need to go through, as well as the number to call, where I can whitelist my email.
I would also like to inquire if its possible to somehow whitelist my e-mail and be able to connect to it from different IP addresses, as I have different ones at work or at home.
Please let me know.
Some more informatoin on the topic -
traceroute smtp.verizon.net
traceroute to smtp.verizon.net (206.46.232.100), 30 hops max, 38 byte packets
1 10.2.1.1 (10.2.1.1) 16.769 ms 0.397 ms 0.351 ms
2 194.186.189.93 (194.186.189.93) 1.331 ms 1.366 ms 1.341 ms
3 cat03.spb.gldn.net (194.67.62.61) 6.508 ms 143.345 ms 34.958 ms
4 GigabitEthernet6-0-0.gw5.Frankfurt4.de.ALTER.NET (139.4.81.77)
39.391 ms 195.126.105.213 (195.126.105.213) 39.452 ms 213.71.179.245
(213.71.179.245) 39.420 ms
5 so-2-1-0.IL1.DCA4.ALTER.NET (146.188.4.25) 127.856 ms 145.798 ms
so-0-0-0.IL2.DCA4.ALTER.NET (146.188.15.253) 129.624 ms
6 0.xe-3-3-0.IL2.DCA6.ALTER.NET (152.63.43.89) 129.863 ms 141.380
ms xe-1-2-0.IL1.DCA6.ALTER.NET (146.188.4.81) 144.275 ms
7 0.xe-1-0-8.XT1.DCA6.ALTER.NET (152.63.43.113) 125.700 ms
0.xe-1-1-2.XT2.DCA6.ALTER.NET (152.63.43.117) 129.543 ms
0.xe-1-0-8.XT1.DCA6.ALTER.NET (152.63.43.113) 128.631 ms
8 80.ae1.SA3.DCA6.ALTER.NET (152.63.41.110) 126.176 ms
80.ae1.SA4.DCA6.ALTER.NET (152.63.41.114) 129.525 ms 127.842 ms
9 * * *'
The packet always stop sending on the 9th step.
- Vlad
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International email access is thru the website. log in at verizon.com/myverizon. click on email and news then click on email. If you cannot get in there and have a static IP call tech support to have IP added for access via webmail. Dont believe you will be able to use mail client for access.
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Please see the announcement here:
http://forums.verizon.com/t5/Verizon-net-Email/Ema
