I am not able to access my verizon.net email account. The problem began yesterday afternoon (7/10/14) - the last email successfully received on the account came in yesterday at 3:17 PM. At some point after that time, Outlook started giving a dialog box asking for my login information (prepopulated) but will not successfully login. It's returning the following:
...error (x800CCC92): 'Your email server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR [AUTH] Authentication failed.'
I've also tried unsuccessfully to access the account through webmail. When I attempt to login, I get this error:
We're sorry, but the User ID or Password entered is not correct. Please try again.
I also tried the Forgot User ID or Password? link. When I enter my user ID, I get this error:
We are unable to process your request at this time. Please try again later.
I'm located in Maryland, if that information is helpful - would appreciate any help on this. Thanks!
Sounds like there's a problem with your account. You'll most likely need to actually contact Verizon for help. Options are on their Contact Us page.
Thanks for your response. In addition to posting here, I also contacted Verizon by email over the weekend - hope to get some resolution on this today. Thanks again!
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