Email logon script keeps popping up even though it is saved in settings

[Rick5472]

I am using Outlook as my email client.  I have recently been getting an Internet E-mail popup asking me for my user id and password even though I did not change anything in my settings or computer. The popup happens intermittently although I suspect it is when the system is trying to retrieve email.    Using Windows 7.  What could be causing this and how do I fix it?  Microsoft seems to offer to support and they said I should contact my internet provider.  Stopped here first.

[SHormel · Accepted solution]

I had the same issue on two PCs, running Outlook 2010 & 2013.  Finally got through to support.  I needed to change incoming server to : pop.verizon.net   I had it set to incoming.verizon.net.   Hope it helps.

[Rick5472]

Same issue here.  I had to change my incoming and outgoing server names.  Fixed!

[SHormel]

Here are the settings: http://www.verizon.com/support/residential/internet/fiosinternet/email/setup+and+use/questionsone/12...