Email messages disappeared
Br-ssRat
Newbie

Between yesterday and today a large number of older emails have disappeared from my inbox. I don't think i deleted them. Last night my android phone was reporting many more messages available for downloading. Has anyone else experienced messages disappearing?

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Re: Email messages disappeared
JOSEm441
Specialist - Level 2

Normally messages only disappear from your Verizon webmail inbox if your phone (or other device) is configured to delete them when "moved" to it. There should be a configuration setting on the phone to "leave email messages on the server" if that is what you want to do.

Also if you did delete them accidentally they S/B in the Trash folder in Webmail

Re: Email messages disappeared
egwolfe
Newbie

I check my email through Outlook 2007 on Windows 7 (although I can't send outgoing messages except through webmail) and have always had the "Leave a copy of the message on the server" option checked.  I've sporadically had my most recent email or two disappear for a month or so now, but as they were newsletters I'd intended to delete anyway, I didn't think anything of it.  However, today I received an email from a friend, replied to it through webmail, and then saw it disappear from my webmail inbox.  I did not delete it myself, and it is not in my Trash folder.  I double-checked my Outlook settings, and "Leave a copy of the message on the server" is still checked.

Now I'm worried that emails I'd been expecting for work purposes for over a month have disappeared out of my inbox the same way.  Is there any way to find out and to retrieve them if so?

ETA:  Well, that was bizarre--I just found the missing email from my friend in the spam folder.  Why would it be sent there after I'd already replied to it?!

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