Email send/receive issue Jan.4, 2014
force5
Enthusiast - Level 1

I have been able to receive emails this morning but cannot send.  I am using Outlook

27 Replies
Bob1692
Contributor - Level 1

Force5,

I've been having the same problem this morning using Thunderbird.  The SMTP server(s) connection keep(s) timing out.

FreeBajor
Enthusiast - Level 2

We use Thunderbird and it has been timing out all morning, unable to send messages. 

Webbr
Enthusiast - Level 1
Same here. From Thunderbird, and from an iPad's mail. Where is the system status page? I haven't found it in the Verizon website support pages.
jrclmd
Enthusiast - Level 1

Verizon SMTP servers dead in the water, can POP but not SMTP

Aappaa
Enthusiast - Level 1
No outgoing service from all devices and outlook
ErnieLane
Enthusiast - Level 2

Same here.  I have outgoing on port 465, so this baffles me.  It's been several hours.Verizon needs to get their **bleep** together.

ruledbycats1
Enthusiast - Level 2

Same here, down all morning.  Wonder when Verizon will declare an outage?  ...if ever

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doctor_ego
Newbie

Verizon 800 # says email server "down for maintenance until sunday 1/5 11am"!!!  Really????

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mkput
Newbie

I am receiving email, but can not send.  Was able to send last week, now receiving this message:

The connection to the server has failed.

Subject 'Re: Playdate?'
Server: 'smtp.verizon.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 465
Secure(SSL): Yes
Socket Error: 10060

Why can't I send?

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Bob1012
Newbie

Same with me. Can receive email but can not send from either the PC or the Mobile Phone.

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markc222
Newbie

Same here.  I assume a  server error this morning.  Hopefully verizon is on it.

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MikeNoWheels
Enthusiast - Level 1

I'm having the same problem with both Windows Live Mail and Thunderbird.  Is the SMTP server down?

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arbytostarbe
Newbie

Ditto on the sending problem.  Per the error message, cannot connect with sending (SMTP) server.  Problem on both iPAD and MS Outlook 10.

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hikebm
Newbie

Us too in Allentown, Pa. area. We receive mail ok, but cannot send

since around 8 AM today. Still down at 11:39AM.

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starrin
Contributor - Level 3

"Verizon 800 # says email server "down for maintenance until sunday 1/5 11am"!!!  Really????"

Very interesting!  Yet I received a message the Verizon lady across the street sent me, when I asked her to in order to check it out; yet I am unable to send one to her.

BAH!!!

Who knows of another email provider that I can hook up to direct without going through Verizon servers - or is that impossible.

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tns2
Community Leader
Community Leader

Webmail MAY be working as it doesn't need a SMTP server.

I doubt its just down for maintenance, more than likely one or more servers failed, and is being replaced.   Note SMTP Email here near Tampa FL is working.

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amycarroll
Newbie

I called Verizon support as I too have been unable to send messages all morning.  The representative said they have an outage that they are working on and that it would be 24 - 48 hours before it was resolved.  Ridiculous!

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NJ_Brad
Newbie

Mine just came back.  I hope it stays working.  (Wife wants to send emails)

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viafax999
Community Leader
Community Leader

@amycarroll wrote:

I called Verizon support as I too have been unable to send messages all morning.  The representative said they have an outage that they are working on and that it would be 24 - 48 hours before it was resolved.  Ridiculous!


That's why it pays to have a backup free account such as gmail. 

You can just switch the sending side of your email to the gmail account and receive on your regular pop3 account.

That being said, here in MA there has been no outage all day with my Verizon mail.

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bandm1
Newbie

Been having the same problem this morning using Thunderbird, but can send email from my verizon account on my kindle.

Changed settings to match kindle -- No Security.

When you change Outgoing Server (SMTP) Connection Security to 'None', it changes port in outgoing to 587.

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