Emails getting deleted automatically from inbox?
luige
Newbie

Been noticing lately that emails that I've looked at are disappearing from my inbox.  The most recent example being I received an email last Friday and read it.  I went in today to respond to it and its gone.  It doesn't show up under deleted items in either my Verizon account or my Iphone.  Checked my storage limit on the account and it shows that I'm only using 9%.  I've noticed this has been happening for the past month, but just though that I deleted them by mistake.  Anyone else have a similar problem?

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dslr595148
Community Leader
Community Leader

If this not only happens to the messages that you read:

Any time mail disappears from the server, there's a pretty good chance there's some device pulling it off. This can happen even without you intending it to. For example, the default Verizon setup for a long time (and possibly still) configured Outlook automatically unless you were paying attention and unchecked the box during the install.

The easiest way to fix it is to change your password. Once the device(s) can no longer authenticate, the disappearances should stop.

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