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I have been trying to access my email via Verizon.net all day and get the following error message: Not Supported Method. Does anyone have any insight????
Thanks.
Solved! Go to Correct Answer
I have been signing in fine forever. Just got this message today. Have gotten it all day. I am using Google Chrome. I said, let me try signing in through Internet Explorer......guess what! It worked fine. Wonder if it has some thing to do with Google Chrome? It just doesn't make sense. I could sign it to the forum just fine.....
It's sad that no one has answered as of yet. I was getting the same error every other day. Still getting it every so often...no answer in help & support. I would love to use verizon as my primary email but it's not stable...ugggh
Ditto. I cn't even log in to see my bill without getting that message - you'd think that would be the firstthing they fix!
I have been signing in fine forever. Just got this message today. Have gotten it all day. I am using Google Chrome. I said, let me try signing in through Internet Explorer......guess what! It worked fine. Wonder if it has some thing to do with Google Chrome? It just doesn't make sense. I could sign it to the forum just fine.....
I've been having this issue too using Chrome. I cleared my browing history in Chrome (4 weeks), closed Chrome, restated and now I can get in. Not sure what the deal is. Lots of people having this same is issue. Verizon claimes Chrome isn't a supported browser (??). I 've been using Chrome forever with Fios forever with no problems up until now.
Thank you Ibianco4! Google Chrome is the culprit. It's strange because I had been signing in using Google Chrome for several weeks with no problem, until last week. I just signed in using Firefox and had no problem. How sad we heard zilch from Verizon regarding this problem. A moderator made sure to close the thread on one of my other posts, yet didn't offer a solution. Sad.
@BSK2112 wrote:I've been having this issue too using Chrome. I cleared my browing history in Chrome (4 weeks), closed Chrome, restated and now I can get in. Not sure what the deal is. Lots of people having this same is issue. Verizon claimes Chrome isn't a supported browser (??). I 've been using Chrome forever with Fios forever with no problems up until now.
Verizon does NOT claim that Google Chrome is not supported:
http://www22.verizon.com/about/privacy/browser/
It clearly says Chrome 12.x is supported. I have successfully used Chromer 12.x and now Chrome 16.x with the Verizon webmail. I have no idea why some of you are having problems, but for whatever reason I do not have any problems with IE 8, Firefox 3.6.24, or Chrome 16.x.
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248
I checked Google Chrome and my version is 16.0.912.63. I was using Google Chrome for a couple of weeks with no issue until last Thursday, which still persists. Not sure what, but something occurred between Wednesday night and Thursday morning that created the issue.
I have the same problem. I called Verizon, and was told that Firefox is no longer supported. As I use a Mac, I must use Safari to access MyVerizon. As recently as a few weeks ago, I was able to use Firefox and Chrome. I even tried using a Firefox extension called User Agent Switcher, which tells websites that I'm using IE. It has worked in the past, but not now.
As far as I'm concerned, Verizon has eliminated a service. I switched to FIOS less than 2 months ago. It worked fine, until now.
What other changes do they have in mind?
I have the problem where Verizon Webmail gives me a message after signing in where it says NOT SUPPORTED METHOD in the top left hand corner using all three browsers-IE, Firefox 10, Chrome latest & Aurora (firefox's beta version) & it still is happening across all four browsers so it is NOT browser specific
So where is the solution since the previous thread on this issue says SOLVED? I don't see the solution to this under that thread even after clicking go to the solution & reading all 9 replies!
I'm getting the same message and I figured out that it's not supporting Google Chrome...although I have used it for months. But what is really TICKING me off is that no one is answering me at Verizon. I sent an email 4 days ago and I have received no response (through my ever-reliable hotmail account). I have now been on hold with the Verizon (playing really bad, static-y musak) for over 15 minutes. I WANT A RESPONSE. Even if I did figure it out myself. I'm not paying my bill until they answer me.
AND they just answered and the connection dropped!!
OMG I got this smart alecky guy on the phone when I finally did get through!!! It was awful, this is the worst support I've ever had. Practically begs me to call Comcast or ANYONE who can provide SERVICE beside Verizon!
I am using Chrome. I kept getting the Not Supported Method messege yesterday. I kept trying and eventually I got in. I even did a chat with Chrome. Now I can't get back in. So it's not that it is 100% not supported. It's a random issue. I have used Chrome that last few times I logged into Verizon and it was fine.
Companies refuse to accept the problem is theirs until enough people gather enough facts to tell them what the problem is. They will never trouble shoot on their own. We have to tell them where to look and what to do. Sadly, we don't get paid for that like their employees do ,even though we do the work. It's not just Verizon. It's sad that this is what things have come to.
Eventually enough people will complain and make noise and Verizon will quietly fix the problem in the background but will never take blame or responsibilty for it. They will keep pointing fingers to keep us from getting frustrated with them and leave. Customer Retention is about smoke and mirrors and deflection.
And the sad thing is for some stupid reason I keep paying $9.99 a month for what? For Premium Tech Support to tell me they will record the issue & get back to me? I think it's time I stopped that service & they even charge you for stopping it!
I agree with you completely. The support from Verizon as well as their web site functionality is the worst by far that I have ever exxperienced. The problem is there does not appear to be a viable alternative for the FIOS internet service. I am going to switch all my emails to a Gmail acocunt and try and eliminate this email foolishness. I usually get about 25-30 emails a day. Since I switched my settings I get or two - something is wrong but from many bad past experiences I WILL NOT call their tech support. I'd rather rely on Tarot cards.
The Not Supported Method problem started after Verizon made a service change, which they have not communicated. I first noticed it on 12/28/11 when my wireless access stopped working. Prior to that, there were also many digital drop outs on FIOS TV so it was obvious something was going on in Verzion Command Central. After resetting the Verizon router ( I do not use their wireless) and changing the IP address on my Linksys wireless router, I was able to restore wireless access.
I still go the useless "Not Supported Method" message when logging in on both wired and wireless home networked computers. I was able to log in with Chrome on my company's laptop through the same home wireless network however, so I concluded it had something to do with a security or IP change made by Verizon. I then opened an incognito window and was able to log in on all home networked computers (wired and wireless). This must be done every time you want to login, however.
It's really too bad Verizon cannot admit to the problem they created or fix it. It has no relationship to the web browser being used (as Verizon claims). It's something they did and they will not tell us what, or how to fix it.
Very bad customer support!
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