False Debt Collection for Returned Equipment in 2015 and it shows in my credit report!

Verizon has claimed that I have an uppaid debt in the amount of $1200.85  for a set-top box I had in my previous residence.  When I moved out I brought the box to Verizon.  

 I have the reciept from the transaction .  Now Verizon is claiming I owe this amount for the box!  Now it shows in my credit report and it has affected my credit score!!
I am beyond upset with Verizon for this wrongful accusation and demand to speak to someone about this issue.  I have been a customer for many years and disgusted with this treatment.

Bill improperly sent to collections due to false missing equipment charge

I'm requesting for a Verizon agent to investigate the discrepancy, thank you.

1 Reply
Moderator Emeritus

Hi aapocc,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help resolve your issue.