Forgot Email passwords for 2 sub-accounts
Delawarean1
Enthusiast - Level 1

I forgot Email passwords for 2 of my SUB-accounts which I had been checking via a POP E-Mail client.

I accidentally deleted them from the E-mail client software.

Can someone tell me how to get these SUB-account passwords reset?

(It looks easy enough reset the password for my MAIN Verizon account,

 but I can't figure out how to do so for these SUB-accounts.)

Thank you.

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Correct answers
Re: Forgot Email passwords for 2 sub-accounts
somegirl
Champion - Level 3
  • I go to: http://webmail.verizon.net/signin/ and click on: Forgot Your Password?
  • This brings me to a prompt: "Please tell us what you forgot." I select Password and click the Continue button.
  • Next page says "So that we may access your account, enter your Verizon Online User Name and select the Continue button." - I enter the username for my sub and click Continue.
  • I am then prompted to answer the sub's Secret Question and set a new password.

 Hopefully that should work for you. :smileyhappy:

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Re: Forgot Email passwords for 2 sub-accounts
somegirl
Champion - Level 3
  • I go to: http://webmail.verizon.net/signin/ and click on: Forgot Your Password?
  • This brings me to a prompt: "Please tell us what you forgot." I select Password and click the Continue button.
  • Next page says "So that we may access your account, enter your Verizon Online User Name and select the Continue button." - I enter the username for my sub and click Continue.
  • I am then prompted to answer the sub's Secret Question and set a new password.

 Hopefully that should work for you. :smileyhappy: