Help changing my Verizon email account name!

Seems I'm being fished as I'm getting daily emails rejected by the postmaster showing tons of emails I don't know. I get at least 20 of these emails a day. I called verizon, and they had me change a few of my settings, password, ssl, server numbers etc. unfortunately this has not worked. 

ive set up a new sub account, and would like to make that the primary, so I can delete my troubled verizon account. I don't see any way to do this on the website, but don't feel like sitting on hold forever. Does anyone have any insight on this?

Re: Help changing my Verizon email account name!
Champion - Level 3

You can't change a sub account to the primary account. It can seriously mess up Verizon's systems and as a general rule, they won't do it.