At Forgot User ID and/or Password, when I select Password then click Continue and enter my user ID, after Secret Question It says null. Why is this? I don't have Verizon anymore, but I signed in just a few days ago.
@AdvicePro wrote:At Forgot User ID and/or Password, when I select Password then click Continue and enter my user ID, after Secret Question It says null. Why is this? I don't have Verizon anymore, but I signed in just a few days ago.
This is probably because you don't have a secret question set up for the account. You would need to contact Verizon support.
@AdvicePro wrote:At Forgot User ID and/or Password, when I select Password then click Continue and enter my user ID, after Secret Question It says null. Why is this? I don't have Verizon anymore, but I signed in just a few days ago.
If you don't have Verizon, then what are you trying to log into? Verizon typically cancels all associated services when you close the account.
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