I just signed up yesterday and I am trying to receive two test emails for my account, {edited for privacy} I have followed the instructions to set up the account for Outlook Express and it connects but then immediately disconnects. I have made the setting changes as listed in the automated assistant. I also can't see the emails online on the Verizon site. Can somebody help? I'm pretty tech savvy but I can't figure out what I'm doing wrong. I shut my Cox account tonight thinking I could easily change my email address. Now I may call Cox back and have my email address turned back on.
Thanks.
Hello,
We apologize for the trouble that you are having, Here is a link below that you may find useful with Outlook Express, if you still need assistance, please send me a PM.
http://www22.verizon.com/ResidentialHelp/FiOSInternet/Email/Setup%20And%20Use/QuestionsOne/124289
Shamika_Vz
Verizon Support
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