I Am Unable to Access My Verizon Yahoo Emails

[celticgirl]

I too am unable to access my Verizon Yahoo emails.  I had to change my password and the stupid system is not accepting the new password even though it accepted the change when I created the new password.

[lakewoman]

Just got locked out of my Yahoo email. VZ link was never removed when I terminated my VZ DSL. What now? Just went round and round on chat with VZ...no help!

[LawrenceC]

Hi lakewoman,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[martbart90]

I too can't login into my verizon.net account. Says password is incorrect. Can't change it though. Get sent in useless loops. 

[LawrenceC]

Hi martbart90,

If your current password contains any special characters, login to Verizon.com, click on where it says HI and your name to go into the Profile for the Verizon.com website. Go down to Security then Change Password and change the Verizon Password from a Password that DOES use a Special Character to one that DOES NOT… Then log out and back in confirm that the password change has worked and then go to the Verizon.yahoo.com website and login.

[Valbowen1]

I am also unable to access my verizon email that is linked to yahoo.  I can access it through the webmail.verizon.net but am unable to get it to work set up as a POP email on any device.  Anyone have a solution to this?  I can log into verizon but logging into yahoo my account comes up with wrong password.

[LawrenceC]

Hi Valbowen1,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[wongster09]

I'm having the same problem. Resetted the password already thru verizon, but still cannot logon to verizon/yahoo mail. But i could get to the mail by webmail.verizon.com. Please help, so i could setup my mobile to retrieve my email instead of this alternative way to retrieve email.

[LawrenceC]

Hi wongster09,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[J_R_K]

I am unable to access my Verizon/yahoo account.  When I attempt to access from mail.yahoo.com I get an invalid password error.   I am able to access account from webmail.verizon.com.  I have also not been able to access my email from my phone from 11/18.  I have reset my password numerous times to no avail.

[LawrenceC]

Hi J_R_K,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[ntaka777]

Same issue:

Can login/redirected  in to mail.yahoo.com through webmail.verizon.net but not directly from mail.yahoo.com website.

[geogianlizard]

I've been accessing my email through the Verizon.webmail site, but today that one said it was no longer available and sent me to the Yahoo page.  While my password works for Verizon (it allowed me to login to this forum a few minutes ago) it doesn't work on Yahoo and, when I say that I "forgot my password", hoping it would allow me to reset, it refuses to recognize my email address and zip code.  Please help!  That's been my email address for over 10 years and I need my older emails, contacts, etc.!

[LawrenceC]

Hi geogianlizard,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[dwdrkd]

I am experiencing the same problem....  I've been accessing my email through the Verizon-Yahoo for years, until Dec 15, at which time it's no longer available.  While my password still works for "My Verizon", the Verizon-Yahoo mail site does not... When attemting "Forgot my password" for a reset, I was directed back to "My Verizon"....

PLEASE HELP....!  I need my emails, calendar & contacts......!

[LawrenceC]

Hi dwdrkd,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[LawrenceC]

Hi ntaka777,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[Dan652]

I TOO am unable to log into my E-Mail.  Time to goto Cable internet?

[LawrenceC]

Hi Dan65,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

[Nova11]

I too have not been able to access my verizon yahoo email account.  When I reset my verizon password it is not recognized by Yahoo

[bh102]

I can not access my verizon yahoo email either.  It started after I changed my password on the verizon website.

[LawrenceC]

Hi bh10,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.