Incoming server no longer recognizes my username. What to do? (Thunderbird client.)
ActonBob
Newbie

Migrated to mail.aol.com last year.  Everything worked fine until last week. Now the incoming Verizon server does not recognize my user name!  I am wondering if the alias no longer works.  What to do?  I can still log in to AOL directly, but no through Thunderbird.

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TomH121
Community Leader
Community Leader

i personally do not use Thunderbird

Hope this leads to your answer

https://support.mozilla.org/en-US/products/thunderbird

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tns2
Community Leader
Community Leader

I was migrated to AOL just before Verizon sold its Verizon assets to Frontier.  Two years ago?  I use Thunderbird for email on my PC.  So it works.

Check your url, port, and SSL.  Id should include @verizon.net.  Recently they were changing servers around and a few were not working correctly.

>nslookup
Default Server:  resolver1.opendns.com
Address:  208.67.222.222

> set type=mx
> pop.verizon.net
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    global-jpop-aol.mail.gm0.yahoodns.net
Addresses:  66.218.85.35
          74.6.137.86
Aliases:  pop.verizon.net

> smtp.verizon.net
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    smtp-verizonmail.egslb.aol.com
Address:  152.163.35.8
Aliases:  smtp.verizon.net

> imap.verizon.net
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    imap.verizon.net
Address:  206.46.232.23

>

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