Incoming.verizon.net not responding

[hankl1]

I had updated my settings some time ago and this morning I'm not getting emails with Outlook 2010 or my iPhone. The incoming port is set to 995 and SSL is checked. Any help is appreciated.

Outgoing mail works fine on both devices.

Thanks

[daibread]

Same here,

I carefully changed the set up as directed by Verizon. Now my outlook will not download my e mail from the server, although it has done a couple of times - though not yet today....

Come omn Verizon sort it out!

[SoniaKutzCo]

Same here.  The one computer in my office receiving email is the only one where the settings weren't updated to the new port.

[dabceb1125]

Ditto.... Outbound may not be working either. As a test I sent messages to work account, neither were receieved.

Ironically, if I send from web mailbox, messages are sent and received. Verizon's issue......

[GCMeade]

Same problem here.  It started last evening (7:30-8:00 PM EST, 1/5/2012).  I am used to this kind of  "improvement" from Microsoft, but I would have thought that Verizon IT engineers would have it together . . .

[barb571]

Changed the ports # this morning.  Tested and it came back as error.  Changed back to old settings, and it works fine.

[Aquia33]

Same issue here in Fredericksburg, Va area.

[hankl1]

Thank you all. Just changed my port back to 110 and turned SSL off for Outlook and iPhone. All is good.

[cindyp3]

Same in Princess Anne, MD. Changed back to no SSL and defaults. All is well.

[ehay2k]

So very sad. I just called Verizon and they said it is a "Microsoft outage" and that users of "Microsoft Outlook" pop3 clients were affected. I told the "support" lady that the issue was their servers, not with Microsoft, but she held her ground. When I told here I was using non-Microsoft clients, including an Android phone on the VZW network, then she said "Oh", and backed down. But then said I could just access my email using the phone's browser!  What a tool.

I asked for a workaround, and she had nothing to offer. So, insead of telling people they screwed up their SSL implementation (or perhaps the Chinese did so they could force VZ to go back to clear text to better monitor our e-mails!) , they blame Microsoft?  Maybe they should look at their own forums, because the answer is right here: change the port back to 110

Inane!  #verizon #**bleep** #outage #email

[Larry_from_VA]

Same here in Northern Virginia, Can't receive any email with the settings Verizon wants us to use. Problem started late last night. Why doesn't Verizon at least post something on their homepage tghat they are having issues and an ETA when it will be fixed?????

[hankl1]

Excellent question.

[emyrv]

Same here in Massachusetts this morning. I made the new settings at least a couple of weeks ago and all has worked fine until this morning. Changing incoming port back to 110 didn't help. On the web I can see that I have several messages, but I can't get them today from Thunderbird. I hope they fix it soon.

[wjr1]

I too set my incoming port back to the original and things are working again.  Thanks Verizon @#!%*#.  Things had been working fine with the new port and SSL for weeks.  How do you let things like this happen?

[alan241]

Everything appears to be back up and working normally (9AM EST) on both my and my wife's verizon e-mail accounts using the new settings. 

[pexelva]

I have been having the same issue. Changed to defaults and all my accounts are working.  I had changed the settings several weeks ago and they worked fine up until yesterday so I ask the same question, how can Verizon make changes that do not work?  Where are the change checks and balances?

[emyrv]

They seem to have fixed it now (9:15 am eastern), but of course not notified us that there was a problem at all.

Mine now works again using port 995, but it wouldn't using port 110 even when 995 didn't work.

[zoey5]

Obviously Microsoft snuck into your computer and changed Outlook! 

When I stopped getting mail yesterday, I went into each account and double-checked I had the right settings (I did) and suddenly everything worked.  Until this morning.  Didn't feel like doing this again, so I came to this community forum.  Everyone who went back to the old settings were happy.  I tried them and they worked!

So, until Microsoft sneaks back into your computer (that is, Verizon gets its act together), go back to your original settings.  When, and if, they stop working, THEN consider using the new Verizon settings.

Or maybe Microsoft will sue Verizon for libel and you can pick up a few dollars as a witness.

[platypie]

...Received the changover message from Verizon last night.  I changed my account settings on my ipod Touch and Outlook 2010, and except for a few hiccups at first, everything was working fine when I was done.  This morning I have found I am unable to receive e-mail on either client.  I rechecked and played around with the settings for a little while to fix it - even lengthening the timeout settings - to no avail.  I then changed the settings back to the original default (no SSL, 110, 25) and everything is working fine.  Unbelievable time waster!  I have more important things to worry about, Verizon.  Get it right!  Good thing I had not yet gotten around to changing the settings on my wife's Android.  I'd be in deep @%$!*%.

--Jeff

[peteh1]

Like I posted elsewhere on these forums looking for an answer, It's not just Outlook and Microsoft. I use Netscape, and others use Eudora with the same issue. However, I switxched back to 110/25 and it still stops after Connecting to Verizon.

I have been using Netscape 7. something with no trouble up to this point. After changing the settings to the SSL I get to the "Connecting to Verizon" message but not the "Sending username and password". It just dies. I switched it back to the default 110 and 25 and no SSL and now it's still not working. I even tried the above settings that the fella that called the helpdesk got. No dice. So I downloaded Thunderbird and copied over one of my profiles and it still won't work. I'd hate to have to try Outlook for this. Not sure what to do if I put it back to default and it still won't connect to Verizon

What to do I don't know.

[peteh1]

There was problems with the Verizon email servers on Friday morning the 6th, I found out. So when I got home and tried the email with Netscape and the old settings (without SSL) everything worked as before. Happy day.