Keep verizon.net email

[oldman]

Due to issue with bandwidth need to cancel DSL service, but keep email address.  FIOS is not available.  How can I retain current email address?  Does Verizon have some feature to allow me to pay a yearly fee to keep email address?

Thanks

[whitesnk]

I kept my email using this last sept.  How do I extend this for another year?  It won't let me do it online and every time I call in, I get disconned after being transfered over and over.

[DS_Former_FIOS]

ALERT!!!!   

This suggestion from the Verizon HelpDesk applies to the PRIMARY email address ONLY!!!  If you have sub-accounts, this suggestion will do NOTHING to help you.  

Take it from me...Even with taking this step as recommended by VZ Support, you subaccounts will be discontinued and terminated.  THERE IS NO WAY TO SAVE THESE OR TURN THEM BACK ON!

😞

[VZD]

 Hello DS_Former_FIOS,

This is incorrect. If you link your sub - account in your Verizon Domain SiteControl panel prior to clossing your FIOS service, you will be able to retain the sub-accounts as well as the primary one.

Kind regards,

VZDomain

[Bob_Robertson]

let this be a lesson to all.... do NOT use your ISPs email, if you "can't" change your email addy... use a free or pay-for third party email service, and regardless of if you move or change providers.. you will ALWAYS have your email.....

had my same hotmail for over a decade..... I have moved upteen times.... my email is ALWAYS there, and {please keep your posts courteous} free

[Minniehaha]

I agree with Elizabeth S I have moved to four different states and use Hot Mail never had a problem and the service has always been great.  I keep two e mail accounts one for ordering online and thats where all the junk mail goes and the other one for my contacts so I don't have to worry about getting bogged down with spam.

[medavis777]

I am moving and need to cancel my DSL service. I only have my current primary address under my account.  I am moving to a household with existing Verizon high speed Internet/FIOS and want to keep my email address.  Am I able to set up my current primary address as a subaccount in the new household/Verizon account? 

[shaber20005]

I'm in the same position as medavis777. I have a residence in DE, and I'm leaving the one in DC, but all the email addresses I use are attached the DC account.

The Help Desk mentioned YourDomain, but it's not clear how to set this up and I see no FAQ online.

I'm probably going to add the cheapest DSL to my DE address, and was told I could activate that account, and then set up an email address for each one I want to transfer from the old account.

Then, I disconnect the service at the old address (this is the part that scares me), and then call the help desk and ask for an alias repoint for each account, including the primary and the sub-accounts.

I guess I need to take it on faith that in the intervening time, my email won't disappear. Will the web spaces be transferred at the same point as the alias repoint? It was suggested that when I call to do this, I request a Level 3 tech in Ontario from the start.

I see the questions here, but has anyone actually done it successfully who can reassure me or offer tips? Thanks!

[Garth3]

You are best off creating a gmail or live account.  This way, no matter who you have for ISP, you will have an email address that works for you regardless of your connectivity.

[kparkhill]

I have the same question.  Moving to Albuquerque - no FIOS.  Would like to keep my verizon.net email address which I could check from wireless.  Wondering if you have a limited service that would allow such a thing and what it would cost.  Better yet, bring FIOS to Albuquerque.  Thanks.

[tns]

You can use Verizon Your Domain.  Basic is $19.95 a year.

http://www22.verizon.com/home/utilities/domain-name/

Also possible that Verizon Wireless is available.

[Hubrisnxs]

For people that want a FAR easier way to place your order to keep your VZ.net email address, ignore ALLLLLL of the other links, and just go to www.keepmyemail.com

It's a verizon site made specifically for the purpose of keeping your email. 

Going and buying a domain without this process, is a broken process, that requires VZ involvement in most cases.

The link www.keepmyemail.com is made by verizon with the specific intention of keeping your vz.net email address.

---

What would you like to do?

Sign-up to retain my @verizon.net email address(es)
Order Verizon web hosting package
Both retain my @verizon.net email address(es) and order web hosting

*Please Note: If you have already ordered Verizon Your Domain Web Hosting you are already retaining your @verizon.net email address(es) in the event of a disconnect or move.

---

[swanie1]

I have tried to order this for 4 days - sending at least 10 hours and the website stops at confirm payment and will not process it!

HELp!  What to do??? I have spent nearly 4 hours today on line and on hone trying to get hel from verizon and no one can figure out how to hel.  Certainly there is a phone  number one can call to order this????????????????

HELP!

[ElizabethS]

Hello swanie

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

[Judydelcol]

What do i have to do to keep verizon email?

[june606]

I will keep verizon net email for $20. a year as I was told by verizon service.

[SLOWDOG1]

I also have kept my verizon.net email address for $20 bucks a year.

But it was a nightmare because not many Verizon reps on the phone have any idea about this.

Go to this web page.   Do everything on the process, but for God sakes do NOT put in a disconnect order for your FIOS or whatever.

https://order.domains.verizon.net//index.php

DON'T ask for the disconnect until you get an email from verizon mydomains that they have accepted your request to keep the email address and have processed your $20 payment.

If you don't get the email in a week or two, call Verizon and INSIST that you be transferred to somebody in the mydomain section.   Worst case scenario...your request gets stalled somehow, but the my domains people CAN force it thru as they did for me.

Good luck.

PS: If it gets done, the address to access your email will be webmail.verizon.net and it should remember your user name (in my case firstname.lastname...but don't add the @verizon.net suffix.

By the way, I just got the email saying the credit card for verizon broadband is expiring.  I paid my 20 bucks for a year, so what the hell is this...another verizon mystery to be solved, and especilly so since the Verizon phone agent said there was no such service...which is funny because there is a description on a Verizon web site:

Essentials & Extras is described as:

Super charge your Internet experience with premium services, exclusive content and enhanced features. Experience the Internet like never before with Broadband Essentials such as all-in-one security and personalization tools, or with Broadband Extras like online gaming, music, movies, easy photo sharing, and more.

This was the first bit of the email....and the web page in the email is defunct.  I thought it might be a phishing email, and I am scanning my whole system for malware...but I think it's just Verizon nonsense.

Dear Valued Verizon Customer,

The credit/debit card you use to pay the monthly charges associated with your Verizon Broadband Essentials and Extras service will expire in 30 days. . Please follow the steps below to update your payment method and ensure your Broadband Essentials and Extras service is not disrupted....

[ayouya1]

keep my verizon.net email

[Suzan1]

I would like to keep my verizon.net email address.  How do I do that?

thank you,

{edited for privacy}

[therightone5]

I would like to keep my e-mail account for verizon at this time.

{edited for privacy}