Legitimate email from Verizon?

[shesel]

I just received an email, supposedly from Verizon, with the subject: "2nd Notice - Action Required Now - Important Changes to your Verizon Email Account".

Since the salutation is Dear Valued Verizon Customer, I'm leery that this is legit.

The crux of this email is that I need to change my email settings from incoming/outgoing to pop and smtp to continue to receive emails via Outlook, Mail, etc.

Is this a legitimate email from Verizon?

Thanks.

[somegirl]

Yes.

[Luchok]

I received thye same e-mail, changed the settings and could not send or receive e-mail.  Changed back to incoming.verizon.net and things returned to normal.  When i made the initial change I did change the port to 995.  So why did the settings in the e-mail not work?

[JOSEm441]

They do work for me on Zohomail (win 7), what Device, operating system and email program are you using Luckok?

and did you enable SSL?

[Barrybits]

Yes it is, but I tried the suggested setting on my Motorola Android Razr M and the outgoing server ones did not work, no matter what I tried. The incoming server ones finally worked OK. I changes the outgoing one back to what I had before audit works again. That need to check there suggestions more carefully.

[somegirl]

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@Luchok wrote:

I received thye same e-mail, changed the settings and could not send or receive e-mail.  Changed back to incoming.verizon.net and things returned to normal.  When i made the initial change I did change the port to 995.  So why did the settings in the e-mail not work?

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@Barrybits wrote:
Yes it is, but I tried the suggested setting on my Motorola Android Razr M and the outgoing server ones did not work, no matter what I tried. The incoming server ones finally worked OK. I changes the outgoing one back to what I had before audit works again. That need to check there suggestions more carefully.

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Since these settings are currently working for many people across many platforms/devices, I'm going to say they weren't configured properly.

If you can provide the settings you are using (screenshots are extra-helpful) with any personal information redacted, that would be very helpful in determining your particular issue. Any error messages you are getting would also be super helpful.

[Luchok]

I tried it with Pegusas,  outlook, and on my android phone. 

[somegirl]

Again, without knowing what settings you are using, it is impossible to tell you what will fix it.

[Luchok]

I have incoming working on the new settings but still trying to get outgoing working on my main computer

[flurg13]

I have the same device (Motorola Razr) and experienced the same issue with the outgoing server.  How is this resolved?

[tns2]

Their "suggestion" is correct.  You need to make the change.  NOTE THE CUTOFF DATE, beyond which you may no lonter have access.   I don't know if anynone here is familiar with your client and can make suggestions as to what is wrong.