MS Outlook XP (2002) email will receive but will not send.
SharonRightHere

I've read through the other posts of users that had this same issue - and seems to be no resolution posted for this issue.

I'm using outlook XP (2002) and have it set-up exactly per verizon directions .  I can receive email, but I cannot send any email at all.  I can sign into my webmail fine. I have even gone though the verizon fix it steps and even out of desperation I have used the verizon app allowing it to be set up automatically - all these things haven't helped and neither had found out any issue being wrong with my settings.

My settings are as follows:

User Information:  Jane Doe

Email Address: Jane.Doe@verizon.net

Server Information:

incoming.verizon.net

outgoing.verizon.net

Logon information:

jane.doe

password

SPA<- is...not...checked

Under "more settings"

General Tab:

jane.doe@verizon.net

Outgoing Server:

Checked - my outgoing server SMTP requires auth

checked- use same settings as my incoming

Advanced tab:

Incoming server (pop 3) 995

checked - this server requires encrypted connection SSL

Outgoing server (SMTP) 465

checked - this server requires enccrypeted connection SSL

When I use the "test account settings" button, the error message I receive is "unable to send test message please verify email address".   When I try to send an email, the error message I recieve is "the operation timed out waiting for a response from the sending (SMTP) server. If you continue to reach this message contact your ISP".

Any help is appreciated.

0 Likes
Re: MS Outlook XP (2002) email will receive but will not send.
Hubrisnxs
Legend

can you sign into the myverizon site with the same credentials?

www.verizon.net

if you can, then it might be a anti virus or firewall blocking it.    they usually check email as a step at fighting virus's