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I migrated to AOL 2 days ago - all seemed well, i could access my mail via web site and also by AOL app on iphone.
Yesterday - Iphone app started saying 'PASSWORD NOT RIGHT' - so i reset the password . Again was able to log in on web site.
But the app kept giving the same error.
Just called the AOL Service line- FOR REFERENCE YOU SHOULD ALL NOTE THIS - it is hard to find on any site - 800-827-6364.
After being on hold for 20 minutes, the agent started to say 'We have a problem in some syncronization with the mobile app' - and started to say 'uninstall your AOL app and reinstall it' - then the call was unceremoniously cut off.
WAY TO GO VERIZON/AOL. GREAT CUSTOMER SERVICE HERE>
Anyway that may have fixed it? Any one else having problems?
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There was a major failure, for some Verizon users in some area on 5/8/17. It effected both those who had been converted to AOL and those who weren't.
Not sure what the problem was, but others were not effected. I didn't see any problems and I am a Frontier Verizon/AOL email user in Florida. For me both the mail.aol.com and the pop.verizon.net/smtp.verizon.net worked all through the outages others reported.