I got a message from Verizon to change my POP settings on my Outlook and my phone. the email said to check the website in My Verizon for notification messages to check the validity of the email if I questioned it.
There are no notifications under the New Notifications section.
So can anyone tell me if this notification came from Verizon? Do I really need to change my incoming and outgoing mail servers and port settings? Or is this a scam to cause huge disruptions to our email?
And if it IS real, and from Verizon, why don't they post the notification after referring to it in an email?
I got that message about 2 months ago. I did find verification on the website. I changed the settings to the new ones. Then a few weeks later, I was unable to send or receive mail. I changed them back to the old settings and everything was fine.
Apparently, a lot of people had the same problem. I still have mine on the old settings and everything is fine. I never changed the one on my phone or tablet and don't have any problems there either.
Janet in NJ
@JanetInNJ wrote:I got that message about 2 months ago. I did find verification on the website. I changed the settings to the new ones. Then a few weeks later, I was unable to send or receive mail. I changed them back to the old settings and everything was fine.
Apparently, a lot of people had the same problem. I still have mine on the old settings and everything is fine. I never changed the one on my phone or tablet and don't have any problems there either.
Janet in NJ
Just remember that at some future date the settings you are using will suddenly stop working as the retire the old servers.
Hi - I changed these settings 2 months ago when first notified. i changed them in Windows Live Mail. I basically use Thunderbird for email and did not change the settings in that account. Today, I received notice that some of my "devices"? had not been changed. I went in and tried to change TBird acct and it did not work. I might just dump VZ email address and just use web email. Thanks for any thoughts on the Tbird issue.
Hi:
Months ago I ran into email problems. Support advised me to change the incoming and outgoing server names and the port numbers, which I did. Everything worked. Later, I ran into other issues and went to the support page and checked on the email settings posted on the web site. It listed the "Incoming" and "outgoing" server names and the Outlook default port numbers so I changed the settings back. Everything worked. Today I got an email "second notice" (I had never received an email "first notice") advising to change the email settings to "Pop" and "SMTP" and change the port numbers.
I believe the email is real as this haywire confusion is so typical of Verizon's approach to customer service. Nothing is consistent, nothing really works as promised, we get gee hawed around for awhile, and eventually everything works well enough that moving to Comcast is just too much overhead (and they are no better at this stuff).
Just Sayin.
Jim a.
Must i change my POP settings?
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