Messages marked as Spam that's NOT spam
bryant1000
Newbie

I get quite a few attempts by the malware folks to get me to send them My personal information   I recognize those attempts (mostly phishing) and I do not respond to them.

The problem is that most companies (Amazon, Discover, PayPal, etc.) want people in my siituation to forward that email to their Spoof, Stop-spoofing, etc. web site, to give them an opportunity to get the bad guys shut down.  Verizon, in their infinite wisdom, won't allow that.  The mal-email was passed to me, but when I try to forward it to the proper people, Verizon blocks it as Spam.  Verizon wants me to send the email to them (Spam Detector) for analysis, telling me to simply try again an hour or more longer to see if they have released it ---  they won't notify me.

Tonight, I received a lovely email with a PowerPoint attachment featuring some gorgeous photos along with text expounding on the spiritual aspects oof aging.  I am 84 years old so I fit that catagory.  I copied the text of the email, added a couple of lines of my own to create a new document, attached the PowerPoint presentation and tried to send it to my group of about 12 folks that are in my age bracket.  When I do something like that, I always add my own name to the Bcc list of recipents so I can see how it actually went.  In this case, the copy addressed to me came in, but there was a Verizon message that said, in effect, that all of the rest were not sent because it was determined to be Spam.  There is no way this side of Hell that the message could legtimately be considered as Spam.

I appreciate Verizon's desire to stop unwanted Spam but there needs to be some common sense applied.  When the "To" address is to the "Spoof" or other similar name of a company, it should be allowed to pass.  Without that, we users cannot participate in the effort to stop Spam.  I also beleive that, if Verizon blocks an email as being Spam, then after they review and see that it's NOT really spam, they should advise the sender. instead of leaving it in limbo. 

Verizon insulales themselves from we users in a way that we can't plead a case on their decision.  I can't find any way to contact Verizon's Spam  Detector function other than the live chat which is clueless and,  I was told by a person on the live chat, that if I called the telephone number listed, I would probably get even less help.

Wake up Verizon and rethink your Spam Detector system and give us a chance to interact with you instead of hiding behind anonominity.

bryant1000

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bruteforce1
Enthusiast - Level 3

so bryant your tryin to forward spam to your contacts right?

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bryant1000
Newbie

Seemed like a rather snide question but to answer  ---  I'm. trying to send mal-emails (usually phishing) that are trying to get my personal infortion to the appropriate addresses (such as Amazon, PayPal, my bank, etc. where those firms ask me to forward the mal-email to them) to get it stopped.

On the other hand, I'm trying to send (not forwarded) email to my contacts that, by no means could be construed as spam (It's a PowerPoint presentation about aging accompanied by some beautiful photos of nature), yet Verizon blocked as spam.

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tns2
Community Leader
Community Leader

@bryant1000 wrote:

Seemed like a rather snide question but to answer  ---  I'm. trying to send mal-emails (usually phishing) that are trying to get my personal infortion to the appropriate addresses (such as Amazon, PayPal, my bank, etc. where those firms ask me to forward the mal-email to them) to get it stopped.

On the other hand, I'm trying to send (not forwarded) email to my contacts that, by no means could be construed as spam (It's a PowerPoint presentation about aging accompanied by some beautiful photos of nature), yet Verizon blocked as spam.


Many powerpoint presentations with pictures are in fact spam.  Are you sure about the person who created this presentation?  Not the person who forwarded it to you.

As far as forwarding the real spam/phish you received, there is no way for Verizon to know you aren't the sender.  Since it never came from Amazon, Paypal, etc they can't match it and so its okay to send.  Simply send a copy to Verizon at spamdetector.notcaught@verizon.net , and they will report it to major companies if needed.

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