Once the problem was seemingly fixed returning the Compose, Send, Save Draft, Delete, etc functions, I only
have PLAIN TEXT available....RICH TEXT/formatting is not available for e-mails.
Assure you, I did not change. Any advice
At least in my compose window for Verizon webmail, you have the option just about the body that either sets to plain text or rich text. If you are in plain text, the option says rich text (i.e switch to rich text) and if you are in rich text it says plain text.
Remember these forums are peer to peer.