My password will not be accepted so that I can retrieve or send e-mail
susie32
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Hubrisnxs
Legend

Password for email at verizon's website, or in an email program?

If you can log in fine at verizon.net then your user and password credentials are good. 

If you can't log in at verizon.,net then you need to Reset your User ID & Password.

If you can log into verizon but not an email program, then let us know what email program it is, or try verizon's auto repair tool. 

Setup your Verizon Email Account

Fix your Verizon Email Account