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Need a new remote
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I called support for a new TV remove because mine is wearing out. I was told that a new one would cost $14.95 plus tax and shipping. That is ridiculous. Comcast simply gives you a new remote whenever you need one. My contract is up soon. I will be switching back to Comcast.
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They told me the same thing. This is just another reason why I'm cutting the cord when my contract ends in December.
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They stopped giving free remotes a while ago because people abused the privilege. If you want a new Fios remote just go on Ebay. There have brand new remotes much cheaper.
