Not able to activate spam filter

[Totty1]

When I try to activate the spam filter on the webmail, I get the following message:

Unable to update Spam Detector Settings

Any advice?  Thanks.

[Verizon_Support]

Hello Totty,

Thanks for reaching out via the community. When you get this message, what browser are you making use of?

Thanks

~FCN

[Totty1]

Hi, I'm using Firefox.  Also, on another email account on which the spam detector is activated, I continue to receive lots of spam emails daily.