Not receiving e-mails at my verizon.net address from google groups account
saraja1
Newbie

My Taekwondo class sends out class mails from a google groups account which I don't receive. The lady at the center told me that she has had other Verizon customers that have had issues with this. I have seen other reported instances on the Internet where gmail had inidicated that they believe the problem to be on the Verizon side.

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JOSEm441
Specialist - Level 2

Ask the sender to email you directly, if she is using a distribution list this could be the issue. Does the sender get a bounce back message when they try to email you now? 

Welcome to the forum!

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saraja1
Newbie

Many small groups use google or yahoo groups to communicate with their members. I am not sure how google and yahoo actually send out the mails, but the group mail features have been around for over a decade. I use a yahoo group to communicate with members of our troop (different problem). I recently had a lady with a comcast address complain that she wasn't getting her group invite. When she switched to a gmail account, she got her invite. My Taekwondo lady also suggested switching to a gmail address because she had trouble with verizon and comcast addresses. I think the verizon spam detectors sometimes block mails originating from groups. 

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tns2
Community Leader
Community Leader

Is she a verizon.net user or some other ISP's. 

Note Verizon's policy.  Others may have similar policies.  The 100 limit is fairly standard and often results in no error message (some software at least warns you, but most servers don't).

  • You may not include more than 100 recipients in a single Email. Messages will not be sent to any recipients in excess of 100.
  • You may not exceed 500 recipients in 1 hour. Exceeding 500 recipients in 1 hour will result in the suspension of your ability to send Email for 24 hours. This does not affect your ability to receive Email.
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