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I need help. My email online has a Trojan?? Everyday my account sends several hundred emails that are returned undeliverable, but I am not sending them. This is only online, because when I download to my home computer, this Trojan thing is caught and isolated. Can anyone help me with this?
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I am having the same problem, started around Jan 17 or 18 2012. This has never happened before.
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Can't seem to get help from verizon today but I did create some filters in webmail to move these delivery failures into the SpamDetector folder.
- In webmail, click Settings in top menu bar.
- Select email settings on left
- Select Filters
- add a filter where From contains postmaster@verizon.net
- specify to move those mails to the SpamDetector or to delete
- add other filters as needed like where From contains postmaster@hotmail.com, etc.
- Don't forget to Save
Warning: doing this will stop real delivery failures from showing up in your inbox, so I suggest moving to spam and checking that occassionally. Hopefully they will fix the problem and I can turn off the filter
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Sounds like someone has your login info and is using it to send Spam. Change your password and secret question/answer.