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Outside E-mail Server Thru Outlook
JAT123
Newbie
‎07-25-2013 05:38 PM

My IT deptartment configured my computer to access work e-mail on a wireless broadband network. I am trying to get this to work threu Fios with no luck. Any thoughts?

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Re: Outside E-mail Server Thru Outlook
JOSEm441
Specialist - Level 2
‎07-25-2013 06:11 PM
Does you company offer a VPN or other way to connect to the company servers? I assume email is OK at work now.
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Re: Outside E-mail Server Thru Outlook
JAT123
Newbie
‎07-25-2013 09:01 PM

No VPN.   E-mail was working perfectly at office....I can receie e-mail just cannot sent them think iot may have somethig to do with Fios interface

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Re: Outside E-mail Server Thru Outlook
JOSEm441
Specialist - Level 2
‎07-26-2013 05:02 AM

Is your outlook profile setup with the latest settings?

:

Server

Current Setting

New Setting

SSL Enabled

Port

POP3 Server

incoming.verizon.net

pop.verizon.net

YES

995

SMTP Server

outgoing.verizon.net

smtp.verizon.net

YES

465

 Also do you get an error when you try to send?

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Re: Outside E-mail Server Thru Outlook
tns2
Community Leader
Community Leader
‎07-26-2013 05:30 AM

May be several different things.  Some of them:

  • If your work email uses port 25 you will have a problem as Verizon blocks that.
  • The work email servers may not be visible on the general internet.  Simply available on there internal wireless network
  • May give it a name and not be in DNS.  Possibly they previously configured a local lookup on your device.
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