Pop Up Message
stellamas
Newbie

Every time I open an email under my Yahoo Verizon account I get the following pop up........

Do you want to open or save get-user-id.js from ad.yieldmanager.com

This is very annoying.  I have tried adding the address to restricted sites under tools but it did not work.  I need to know a step by step solution.  Thank you.

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walt178
Specialist - Level 3

Ad.yieldmanager is a tracking cookie.  But a little more difficult to get rid of than some.  So...

Clear ALL browsers:  cache, cookies, temp files... Everything!  

Run a full system scan to look for malware. 

If the problem still exists you will need a better removal tool.  Post back and tell us what security software you are using and someone will be able to recommend a better choice.

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JOSEm441
Specialist - Level 2

Please post the  browser you are using as well as the version number. Thanks!

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