Port 995 settings
johnagar
Newbie

Received the message about the port 25 change for outlook users. Followed the instructions provided. email stopped working

after trying various combinations email works with the port 25 change for outgoing mail but the requested change to port 995 in the incoming server didn't by switching the out going port back to 110 and leaving the incoming at the new 465 setting it now is working again.  Question will the old outgoing port be blocked also? When will the incoming port 25 be blocked in Pa.  After reading other posts there seem to be issues with the new 456 port and spam.

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Shamika_VZ
Contributor - Level 3

Hello,

Thank you for your post. At this time if your service is Dynamic you will not be able to use Port 25 to send messages. Port 587 must be used in order to send outgoing email. 

Let me know if you have any other questions.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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rsimanski
Newbie

When do the new settings take effect?

Do the new settings apply only to my verizon.net email account? I have two other email accounts that I use all of the time. In both cases, the messages are downloaded directly from the account servers (i.e.., they are not relayed to Verizon's server). The outgoing messages are also sent directly to the account servers using Port 587.

As of today (December 17, 2011) everything was working fine. Do I need to change anything other than the settings for my verizon.net account?

Thanks in advance for your help.

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Organist1
Newbie

I received your e-mail requesting the change of server settings to IN: 995 and out: 465. I did not implement the changes and after a few days I found that I could not send mail, although I could receive mail. I made the changes and still cannot send mail. I also cannot send mail when I switch back to  the original settings (25 &110). I am using Vista with Windows Mail. Mail seems to work OK when I use Verizon WebMail. I am using a very experienced neighber to help solve the problem. He has the same problem on his computer using the same settings. Advice would be appreciated.

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johnagar
Newbie

I  tried changing the  the incoming port settings to 995 again this morning after giving Verizon a weekend to work out the bugs on their end. This time it worked only thing I did different was increase the time out to A FULL 3 MINUTES.  Maybe others can try again. I understand others were told to change to my old incoming port of 110 which was faster, still have not heard if this port will be closed eventually or not. Smiley Indifferent

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Organist1
Newbie

Are you indicating that you are having success but may have to wait up until 3 minutes?

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KH-OrnEsh1
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

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