Problem singing in from Spain
Peoplte
Enthusiast - Level 1

Hi, I'm having a lot of trouble siging in from Spain.

When I travel abroad I always have issues entering my webmail. I tried every link in support area, but all links seems broken, so I had to came here to report my problems.

It seems my hotel has its IP black-listed, because I can't log in from the hotel's wifi, I tried several devices with no luck. Instead, if I connect these same devices from another wifi connection, I can log in with no problem.

I need to connect from my hotel in Spain. I can send you the hotel's IP so you can allow my computer to connect from here, so you can add my hotel to a "white list".

Thanks,

Cristina

3 Replies
ElizabethS
Moderator Emeritus

This is a peer to peer support forum, you can't make such requests here. It is necessary to contact Verizon directly.

 Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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Peoplte
Enthusiast - Level 1

Hi, the link you sent me doesn't works, it complains:

We're sorry....
We are not able to process your request. To continue, please select
one of the following options:

Maybe because I connect from Spain? 

Is there any other way to contact you?

Best regards

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LawrenceC
Moderator Emeritus

Please try Contact Us.

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