Problem with new settings for Windows Live Mail
bearsfolks
Enthusiast - Level 2

I'm using Windows 7 and WLM, and had been using the incoming.yahoo.verizon.net and outgoing.yahoo.verizon.net servers at 110 (in) and 25 (out), no ssl without any problems.  I tried changing my setting to the new ones, and failed to be able to access my mail--went back to the old ones, and it works fine--so it's not a problem with the password. 

 

Here are my new settings that don't work:

image

The settings for the Outgoing Mail server:

image

This is the security page:

image

And finally, the Advanced settings:

image

When I try to access my e-mail, there is a pause, and then the system asks me for my password:

image

It won't accept the password, and finally when I cancel, I get the following error:

image

As I said, I know that the password is right, as what I then did was changed the other settings back to the old "yahoo" server settings, dropped the "@verizon.net" from my username, did not change the password, removed the SSL and went back to the old servers and got my messages.

What am I doing wrong?

TIA

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1 Solution
mfizzy
Specialist - Level 1

That change does not apply to yahoo portal email. Change back to your original settings. If you got an email it is because they go to all the Verizon customers. It just doesn't apply to you.

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13 Replies
mfizzy
Specialist - Level 1

That change does not apply to yahoo portal email. Change back to your original settings. If you got an email it is because they go to all the Verizon customers. It just doesn't apply to you.

bearsfolks
Enthusiast - Level 2

You're kidding!  Would it have been so hard for Verizon to say so in the e-mail, rather than make me waste so much time!  I don't think it was mentioned even on the webpage!

Thanks for the information, though.  I appreciate it.

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pekoe6
Enthusiast - Level 3

According to the email I received from Yahoo and other contributors here, anyone using the Yahoo portal DOES need to change their port settings, just not the incoming and outgoing server setting. I haven't been able to get the ports to work, and others are having the same difficulties.

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dhutton
Enthusiast - Level 1

Could you please tell me what the old settings are.  I misplaced them and now I am having the same problem.

Thanks,

Don

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bearsfolks
Enthusiast - Level 2

Hi Don:

Here are the settings:

Server page:

image

Note that "Myusername" is without "@verizon.net"

The Advanced page is:

image

I received another message from Verizon stating that I needed to change the above, but, given that the suggested changes don't work, I'm sticking with this for now.  Does anyone from Verizon monitor this forum, and, if so, what is the answer to this issue?

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dhutton
Enthusiast - Level 1

For some reason I cannot see those images, only a .gif of a triangle.

Don

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bearsfolks
Enthusiast - Level 2

Weird, Don.  It works fine on one computer, but not on another.  Let me try again in a differentt way:

Servers:

Incoming server : POP3

Incoming mail:  incoming.yahoo.verizon.net

Outgoing mail:  outgoing.yahoo.verizon.net

Email username: myname (without @verizon.net)

Remember password checked

Log on using clear check authentication checked

Outgoing mail server:  Requires authentication

Advanced:

Outgoing 25

Incoming 110

SSL  NOT checked

ASk if you need anything else.

dhutton
Enthusiast - Level 1

Thanks!

Don

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dhutton
Enthusiast - Level 1

Just got the new settings to work using cleartext instead of APOP. Apparently APOP is not supported with the new servers. 

Don

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BruceH2
Newbie

I am trying to rebuild my mother-in-law's PC and am having problems configuring Windows Live Mail to access her Verizon.Net email account.  Her PC was corrupted otherwise I would have written down the other settings.

I have tried all of the settings on the blog posts and cannot get them to work.  It keeps prompting for a password, even though I can logon to webmail with that password.

What are the options to connect Windows Live 2011 email client to Verizon's email service?  I would like to try a few since it appears that teh standard set that are published simply do not work. 

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tns2
Community Leader
Community Leader

@BruceH wrote:

I am trying to rebuild my mother-in-law's PC and am having problems configuring Windows Live Mail to access her Verizon.Net email account.  Her PC was corrupted otherwise I would have written down the other settings.

I have tried all of the settings on the blog posts and cannot get them to work.  It keeps prompting for a password, even though I can logon to webmail with that password.

What are the options to connect Windows Live 2011 email client to Verizon's email service?  I would like to try a few since it appears that teh standard set that are published simply do not work. 



Update to Windows live (essentials) 2012. 

There is a strange bug in Windows Live that causes this and is hard to get at.  Try using seperate password entries (same value of course) for send and receive.

The general settings are all covered in http://verizon.com/emailsettings

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skrowe
Enthusiast - Level 2

 I changed the setting in windows Live Mail and it did not work had to go back to old settings. 

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skrowe
Enthusiast - Level 2

These are the new setting that verizon wants us to use. 

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