I just spend an hour trying to find a way to contact Verizon online. Calling them is a nightmare. I am ready to find another carrier!!! My emails are not getting to me until HOURS after they are sent. I communicate with someone during the day via email and it is CRUCIAL that i get my emails in a timely fashion. I waited for a very important email from this person yesterday at 3:55pm. He did email me back at that time, but I didn't receive it until 9:20 pm!!! This is unacceptable! VERIZON...please help or you are going to lose this customer...and why oh why do you make it impossible to contact you!??!?!
Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Did you receive any explanation for this? I'm having the same issue.
Start a new topic or ask questions in the open forum.
