$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I would suggest going here :https://www.verizon.com/foryourhome/MyAccount/ngen/upr/signin.aspx?session=n&goto=https://www22.veri... the click forgot ID or password link. From the next page you will be able to reset your password
You will needed a VZ phone number or your VZ billing account number. Hope this helps!