Over the last week or two, SPAM going into my Inbox has spiked to about 15-20 messages a day. I've confirmed my SPAM filter is enabled and quite a bit of spam is filtered everyday. Is something wrong with Verizon's SPAM filter? I've searched this forum and it seems this is a recurring issue. I don't want to close this email account but it's getting ridiculous and messy to manage.
I guess you are already doing all of this, http://www.verizon.com/support/residential/internet/highspeed/troubleshooting/security/questionsone/...
You can also use blocking- Settings - email settings - blocking
A better logn term solution is to use a free email solution such as zohomail. IF you use the free addrees provided by them as your primary account you should see a huge decrease in SPAM plus you will still have full access to verion mail through zoho's full featured web interface.