Sending email to my verizon.net bounces back
FishTaco
Newbie

I began service on 12/18/2014 and set up a verizon.net email address.  I can log in and check my inbox.  I can view my settings and it confirms my address to be <<my name>>@verizon.net.

However when I try to email that address I get a bounceback message.  I have tried sending an email to <<my name>>@verizon.net from yahoo email, gmail, and my work email, and all of them get similar bouncebacks.  And of course, nothing is showing up in my inbox.

The bounceback looks like this (ientifying information redacted):

Delivery to the following recipient failed permanently:

xxxxxxxx@verizon.net

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain verizon.net by relay.verizon.net. [206.46.232.11].

The error that the other server returned was:
550 5.1.1 unknown or illegal alias: xxxxxxxx@verizon.net


----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=JkJUr2pZIgYFBqVdyYEM9M858n7HP0R49Cuf6X7D5FI=;
b=PnhF7tiWYPIFm5FVbYw6Q3XR/cLc5AKEwRCzhZV1dChsJKCm3Uz/UesvVLznuJ1yrr
cUZLNGNgJElJmyhd4IMlExHN5QdaFhRzKy8+rrdOHKq9kZjF2cvR8ino+eHc4ounlkGH
jVIyP0/tbCV8MHBrJkeRG9OCag5VGW50YlAyiX+NsGjryyaqLPMmfpT8B4VhAaoU8z63
6/imFlSuNbP8RTXJ+n5/0ficR8Ct5L4qp7BbDE06RN1rVIRaLANsXdubsXspgcYvTGzj
6XVa69IJx0m0Sjy5+fhWepV0ygOnOYEnb7/a9sWmcujPskSEtjJ8woEQS5fckWbVmZCB
Hv7Q==
MIME-Version: 1.0
X-Received: by 10.107.156.67 with SMTP id f64mr59111396ioe.9.1419991703919;
Tue, 30 Dec 2014 18:08:23 -0800 (PST)
Received: by 10.107.29.78 with HTTP; Tue, 30 Dec 2014 18:08:23 -0800 (PST)
Date: Tue, 30 Dec 2014 18:08:23 -0800
Message-ID: <CABqLGDoMgHd5fBeGcfBJE+OW52Di05p-pxQYg1+HzsniZ8FiVw@mail.gmail.com>
Subject: testing
From: XXXX XXXXXX <xxxxxxx@gmail.com>
To: xxxxxxx@verizon.net
Content-Type: multipart/alternative; boundary=001a1140fd9418a5b6050b799533

testing

Thanks,

Fish Taco

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1 Reply
Verizon_Support
Customer Service Rep

Hey there! 

We're happy to help you out with this issue but need to get some identifying information.  Please check your private messages for a link I'm sending so that we can chat privately regarding this issue. 

Talk to you soon!

~Eva

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