I began service on 12/18/2014 and set up a verizon.net email address. I can log in and check my inbox. I can view my settings and it confirms my address to be <<my name>>@verizon.net.
However when I try to email that address I get a bounceback message. I have tried sending an email to <<my name>>@verizon.net from yahoo email, gmail, and my work email, and all of them get similar bouncebacks. And of course, nothing is showing up in my inbox.
The bounceback looks like this (ientifying information redacted):
Delivery to the following recipient failed permanently:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain verizon.net by relay.verizon.net. [188.8.131.52].
The error that the other server returned was:
550 5.1.1 unknown or illegal alias: email@example.com
----- Original message -----
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
X-Received: by 10.107.156.67 with SMTP id f64mr59111396ioe.9.1419991703919;
Tue, 30 Dec 2014 18:08:23 -0800 (PST)
Received: by 10.107.29.78 with HTTP; Tue, 30 Dec 2014 18:08:23 -0800 (PST)
Date: Tue, 30 Dec 2014 18:08:23 -0800
From: XXXX XXXXXX <firstname.lastname@example.org>
Content-Type: multipart/alternative; boundary=001a1140fd9418a5b6050b799533
We're happy to help you out with this issue but need to get some identifying information. Please check your private messages for a link I'm sending so that we can chat privately regarding this issue.
Talk to you soon!