It was bad enough that our internet is very slow compared to the money that I have had to pay for this service...with increased fees over the years. Now, they have a "sponsored" ad that continually is at the top of my emails. I have "opted" out twice now, using Verizon's directions on how to do so....never worked. Now, today, I have to take it another step and enter a "memorable" place, BEFORE I can get into my email?? I mean, I get security, but this is a tad ridiculous!!!
Just wanted to know if anyone else is aggravated or is it just me?? I'm thinking maybe I should switch to Comcast internet, I've heard it's way faster??
Any problems I have had have always been resolved. Sometimes the process is slow, but I don't think anyone is ever rude.
We left Comcast because the internet was down too often.
One suggestion -- be patient and nice. I find that I get good service if I don't act disgusted!!!